SAAS VERSION - USAGE OF SERVICES Clause Samples

SAAS VERSION - USAGE OF SERVICES. 3.1 The Responsibilities of Wassa Wassa undertakes to implement all diligences for the services to fulfil an annual availability rate of ninety-eight percent (98%), twenty-four hours per day (24/24h), 7 days per week (7/7d) basis except for: - The unavailability period scheduled for whom ▇▇▇▇▇ must give a prior notice at least twenty-four hours before (24h), and schedule preferably after six pm (6pm – GMT Paris) if possible or during the hours in the weekend. (Saturdays and Sundays). Wassa reserves the possibility to perform a maintenance operation scheduled with an interruption of service once per year, with a maximum of twelve hours (12h), in order to verify and to valid the installation process. - In all unavailability due to the circumstances beyond control of ▇▇▇▇▇, particularly unforeseen circumstances case, an act of public authority, flood, fire, earthquake, civil strife, terrorist attack, strike or other social conflicts (not involving the employees of Wassa) or breakdowns or delays of internet access suppliers. The quality chart annexed (Annexe I) under this agreement provides technical precisions (charges, etc.). Wassa guarantee all the services functions complied with the document, that all services functions will not be reduced significantly during the subscription period. For any violation of the warranties, your sole remedy will be provided by Article 10.2 (Termination for just cause) and Article 10.3 (Refund or Payment upon Termination) below.
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