Common use of SATISFACTION SURVEYS Clause in Contracts

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013

Appears in 5 contracts

Sources: Order Form and Call Off Terms, Call Off Agreement, Order Form

SATISFACTION SURVEYS. 4.1 In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. . 4.2 The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off the Contract. . 4.3 All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013clause 8.

Appears in 5 contracts

Sources: Call Off Contract, Call Off Contract, Civil Enforcement and Parking Management System Contract

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off the Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013clause 8.

Appears in 4 contracts

Sources: Order Form and Call Off Terms, Call Off Agreement, Framework Agreement

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 17 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013[ ]

Appears in 4 contracts

Sources: Call Off Order Form and Call Off Terms, Call Off Order Form, Call Off Order Form and Call Off Terms

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 18 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013[ ]

Appears in 3 contracts

Sources: Call Off Contract, Call Off Contract, Call Off Contract

SATISFACTION SURVEYS. 4.1 In order to assess the level of performance of the SupplierService Provider, the Customer may undertake satisfaction surveys in respect of the SupplierService Provider's provision of the Services. . 4.2 The Customer shall be entitled to notify the Supplier Service Provider of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys satisfaction surveys reasonably suggest are not in accordance with this Call Off the Contract. . 4.3 All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 paragraph 3 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013schedule 6 of the Framework Agreement.

Appears in 2 contracts

Sources: Form of Contract, Service Agreement

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off the Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/20139.

Appears in 2 contracts

Sources: Framework Agreement, Order Form and Call Off Terms

SATISFACTION SURVEYS. 4.1 In order to assess the level of performance of the Supplier, the Customer Contracting Body may undertake satisfaction surveys in respect of the Supplier's provision of the Services. . 4.2 The Customer Contracting Body shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys satisfaction surveys reasonably suggest are not in accordance with this Call Off the Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013.

Appears in 2 contracts

Sources: Framework Agreement, Order Form

SATISFACTION SURVEYS. 4.1 In order to assess the level of performance of the SupplierService Provider, the Customer may undertake satisfaction surveys in respect of the SupplierService Provider's provision of the Services. . 4.2 The Customer shall be entitled to notify the Supplier Service Provider of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off the Contract. . 4.3 All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013clause 8.

Appears in 1 contract

Sources: Framework Agreement for Total Cleaning Services Solution

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Call-Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 of this Call Call-Off Contract (Continuous Improvement). 12/08/2013 12/08/2013[ ]

Appears in 1 contract

Sources: Vehicle Hire Services Order Form

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off the Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 of this Call Off Contract 13 (Continuous Improvement, Benchmarking and Gain share). 12/08/2013 12/08/2013.

Appears in 1 contract

Sources: Order Form and Call Off Terms

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off the Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/20138.

Appears in 1 contract

Sources: Call Off Contract for Edisclosure and Hard Copy Review Services

SATISFACTION SURVEYS. 2.4.1 In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. . 2.4.2 The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off the Contract. . 2.4.3 All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/20139.

Appears in 1 contract

Sources: Order Form and Call Off Terms

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 17. of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013[ ]

Appears in 1 contract

Sources: Call Off Order Form and Call Off Terms

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's Suppliers provision of the Goods and/or Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Goods and/or Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and/or Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 16 18 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013.

Appears in 1 contract

Sources: Contract Order Form and Contract Terms for Goods and/or Services (Non Ict)