Common use of SATISFACTION SURVEYS Clause in Contracts

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the r Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 18 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

Appears in 5 contracts

Sources: Call Off Contract, Call Off Contract, Call Off Terms for Services (Non Ict)

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the r Goods and/or Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Goods and/or Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and/or Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 18 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

Appears in 4 contracts

Sources: Call Off Contract, Call Off Contract, Call Off Order Form and Call Off Terms for Goods and/or Services (Non Ict)

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the r Goods and/or Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Goods and/or Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and/or Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 18 21 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

Appears in 2 contracts

Sources: Call Off Contract, Managed Learning Services Call Off Contract

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the r Goods and/or Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Goods and/or Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and/or Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 18 20 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

Appears in 2 contracts

Sources: Call Off Contract, Call Off Contract

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the r Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 18 18. of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

Appears in 2 contracts

Sources: Call Off Terms for Services, Call Off Terms for Services

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's Suppliers provision of the r Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 18 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

Appears in 1 contract

Sources: Call Off Order Form and Call Off Terms for Services (Non Ict)

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer Contracting Authority may undertake satisfaction surveys in respect of the Supplier's ’s provision of the r Services. The Customer Contracting Authority shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 18 18. of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

Appears in 1 contract

Sources: Framework Agreement

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's Suppliers provision of the r Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and/or Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 18 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

Appears in 1 contract

Sources: Call Off Contract

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the r Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 18 23. of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

Appears in 1 contract

Sources: Call Off Contract

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer Contracting Authority may undertake satisfaction surveys in respect of the Supplier's ’s provision of the r Services. The Customer Contracting Authority shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 18 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

Appears in 1 contract

Sources: Framework Agreement