Common use of SATISFACTION SURVEYS Clause in Contracts

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Goods and delivery of purchased Goods. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Goods and delivery of purchased Goods which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and delivery of purchased Goods shall be dealt with as part of the continuous improvement programme pursuant to Clause 21 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Goods and delivery of purchased Goodsand/or Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Goods and delivery of purchased Goods and/or Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and delivery of purchased Goods and/or Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 21 18 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Annex 2 to Part B of Call Off Schedule 76, the following definitions shall apply, if selected by the Customer in the Call Off Order Form:

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Goods and delivery of purchased Goodsand/or Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Goods and delivery of purchased Goods and/or Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and delivery of purchased Goods and/or Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 21 18. of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Goods and delivery of purchased Goodsand/or Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Goods and delivery of purchased Goods and/or Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and delivery of purchased Goods and/or Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 21 17 of this Call Off Contract (Continuous Improvement). 12/08/2013 12/08/2013 Not Applicable 12/08/2013 In this Call Off Schedule 78, the following definitions shall apply:

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Goods and delivery of purchased Goodsand/or Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Goods and delivery of purchased Goods and/or Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and delivery of purchased Goods and/or Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 21 19 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Call Off Schedule 7, the following definitions shall apply:

SATISFACTION SURVEYS. In order to assess the level of performance of the Supplier, the Customer may undertake satisfaction surveys in respect of the Supplier's provision of the Goods and delivery of purchased Goodsand/or Services. The Customer shall be entitled to notify the Supplier of any aspects of their performance of the provision of the Goods and delivery of purchased Goods and/or Services which the responses to the Satisfaction Surveys reasonably suggest are not in accordance with this Call Off Contract. All other suggestions for improvements to the provision of Goods and delivery of purchased Goods and/or Services shall be dealt with as part of the continuous improvement programme pursuant to Clause 21 of this Call Off Contract (Continuous Improvement). 12/08/2013 In this Annex 2 to Part B of Call Off Schedule 76, the following definitions shall apply, if selected by the Customer in the Call Off Order Form: