Schedule Maintenance. BCC conducts schedule maintenance of its infrastructure during when the service may not be available or the server response time may get slower. BCC will make every effort to limit the interruption of the service due to such maintenance. The maintenance period is always in the weekend and after the typical office hours. The Customer will be notified by email beforehand in such cases.
Appears in 4 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement
Schedule Maintenance. BCC conducts does schedule maintenance of its infrastructure during when the service may not be available or the server response time may get slower. BCC will make every effort to limit the interruption of the service due to such maintenance. The maintenance period is always in the weekend and after the typical office hours. The Customer will be notified by email beforehand in such cases.
Appears in 2 contracts
Sources: Shared Web/Application Hosting Service Level Agreement, Service Level Agreement
Schedule Maintenance. BCC conducts schedule maintenance of its infrastructure during when the service may not be available or the server response time may get slower. BCC will make every effort to limit the interruption of the service due to such maintenance. The maintenance period is always in the weekend and after the typical office hours. The Customer customer will be notified by email beforehand in such cases.
Appears in 1 contract
Sources: Service Level Agreement