Scope and Specifications. During the Transition Period, Supplier will provide the following Services to Buyer: (a) The following Applications have been made available to each respective company to permit such company’s User to complete the daily processing of such company’s marketing spend transactions to [ * * * ]. The chart below indicates which party is the Supplier of each support Service and the party that is the Buyer of such support Service, [ * * * ] X X GroceryCo GroceryCo & SnackCo for respective instances [ * * * ] X X SnackCo GroceryCo [ * * * ] X X GroceryCo SnackCo [ * * * ] X X GroceryCo GroceryCo [ * * * ] X X GroceryCo GroceryCo [ * * * ] X X GroceryCo GroceryCo [ * * * ] X X SnackCo Not Applicable [ * * * ] X X Not Applicable Not Applicable [ * * * ] X X Not Applicable Not Applicable [ * * * ] X X Not Applicable Not Applicable (b) The Buyer’s User will be responsible for attending the necessary training and data load workshops for each Application. (c) A Business Process Support Supplier will provide resourcing necessary to complete the user acceptance testing, data validation, business change management services and hyper-care support for the indicated Application. (d) A Business Process Support Supplier will provide assistance to the Buyer upon request to solve any issues affecting business process management for the indicated Application. (e) Supplier will upon request coordinate the Buyer’s end users participation in training for transition of the Services and training of the new [ * * * ] application.
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Sources: Master Information Technology Transition Services Agreement (Kraft Foods Group, Inc.), Master Information Technology Transition Services Agreement (Kraft Foods Group, Inc.)