Common use of Scope of Audits Clause in Contracts

Scope of Audits. Audits shall be limited to information relating to Administrator's provision of the Services in compliance with its obligations under this Agreement and, except for audits conducted in connection with, in anticipation of, or relating to, requests by, or inquiries from Governmental Authorities, shall be limited to the period of the then current calendar year and the immediately preceding two (2) calendars years in connection with: (a) Administrator's practices and procedures, including procedures to maintain the confidentiality of Confidential Information; (b) Administrator's controls and security measures and procedures; (c) Administrator's disaster recovery and back-up plans and procedures; (d) any matter necessary to ensure that Administrator or Customer has met or is meeting requirements of Applicable Law; (e) Administrator's compliance with its Service Level obligations; and/or (f) Administrator's charges for the Services, including expenses and taxes invoiced with respect thereto, and any credits provided or that should have been provided. The foregoing time limitation shall not restrict Customer from requesting information directly relating to Administrator's performance in prior periods where Customer's examination of the information for the then current calendar year and the immediately preceding two (2) calendars years reveals an error under this Agreement by Administrator in the more recent period, provided that Customer identify in writing such error alleged to have occurred in the more current period.