Common use of Scope of Coverage Clause in Contracts

Scope of Coverage. Customers who have purchased a Qlik Cloud Services Offering receive Support Services for Error determination, verification and resolution (or instruction as to work-around, as applicable) twenty-four (24) hours a day, seven

Scope of Coverage. Customers who have purchased a Qlik Cloud Services Offering receive Support Services for Support Case Error determination, verification and resolution (or instruction as to work-around, as applicable) twenty-four (24) hours a day, sevenseven (7) days a week, 365 days a year for Severity 1 Errors and during Qlik’s Standard Business Hours for Severity 2 and Severity 3 Errors.

Scope of Coverage. Customers who have purchased a Qlik Cloud Services Offering receive Support Services for Error determination, verification and resolution (or instruction as to work-around, as applicable) twenty-four (24) hours a day, seven

Scope of Coverage. Customers who have purchased a Qlik Cloud Services Offering subscription receive Support Services for Support Case Error determination, verification and resolution (or instruction as to work-around, as applicable) twenty-four (24) hours a day, seven