Common use of Scope of Maintenance Services Clause in Contracts

Scope of Maintenance Services. Supported Product Maintenance includes provision of Resolutions, Maintenance Patches, and Updates in relation to the Supported Product during the Support Term, as set forth herein. Wazuh will make commercially reasonable eorts, but it is not obligated to perform source code modifications, develop patches, or provide extensive debugging for the N-1 Version. Consequently, if a bug or issue is identified and subsequently fixed in a later Version, Customer shall update the Software to the latest Version in order to access and implement the Resolution made available by Wazuh.

Appears in 3 contracts

Sources: Support Terms, Support Terms, Support Terms

Scope of Maintenance Services. Supported Product Maintenance includes provision of Resolutions, Maintenance Patches, and Updates in relation to the Supported Product during the Support Subscription Term, as set forth herein. Wazuh will make commercially reasonable eorts, but it is not obligated to perform source code modifications, develop patches, or provide extensive debugging for the N-1 Version. Consequently, if a bug or issue is identified and subsequently fixed in a later Version, Customer shall update the Software to the latest Version in order to access and implement the Resolution made available by Wazuh.

Appears in 2 contracts

Sources: Support Terms, Support Terms