Secure Messages. Sending messages through Online Banking is a secure way to communicate with the Bank. The Secure Message Center is a service for our personal and business customers to be able to send to and receive messages from a Bank representative, via encrypted/secure messages. Therefore, our communication with each other using the Secure Message Center can contain confidential information. Through desktop only (not available on the Mobile App), we can also securely send forms and documents to each other by attaching them to the secure message. Secure messaging is accessible after you sign on with your Login Credentials to a secure session of Online Banking. To ensure the security of your account information, you are strongly advised to use Secure Messaging when asking specific questions about your account(s). Do not send confidential information via internet e-mail. If you choose to send internet e-mail messages to us that contain confidential information, you do so entirely at your own risk, and we will not be responsible for any loss or damages you may incur if you communicate such information by internet e-mail. We will not send such information to you via internet e-mail, even if you so request. There may be times when you need to speak with someone from the Bank immediately (for instance to report a lost or stolen password). In such a case, do not use Secure Messaging. You should call us at (▇▇▇) ▇▇▇-▇▇▇▇ instead. You cannot use Secure Messaging to initiate transactions on your account(s). For banking transactions, please use the appropriate functions within your Online Banking Service.
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