Secure. You have made a significant investment in Licensed Program to lead Your organization to success. You need support that helps protect and enhance Your investment. The SECURE package is the fundamental level of support available to help You maximize Your PLM investment. The SECURE package includes the following Support Services: Defect Management You can go online to submit Your incidents (only incidents related to material malfunction in Licensed Program), check their status, manage Your support account and create a single view of all of Your incidents and share it with everyone in Your company. This online service is available 24 hours per day, 7 days per week (subject to temporary unavailability for system maintenance).
Appears in 2 contracts
Sources: End User License Agreement, Dassault Systemes End User License Agreement