Common use of Security Acknowledgement Clause in Contracts

Security Acknowledgement. Content Security Updates, service databases, heuristics and definitions are designed to identify, block and/or remove applications, messages and files that may compromise productivity or the performance and security of MSP Reseller and/or MSP’s End Customers’ networks. While Trend Micro uses reasonable efforts to properly identify applications and files for detection, given the nature and volume of malicious and unwanted electronic content, Trend Micro cannot guarantee that Trend Micro Products will properly detect or clean applications and files that are malicious or that MSP Reseller and/or its MSP’s End Customers does not use or want. MSP Reseller acknowledges, accepts, represents that MSP Reseller and the applicable MSP’s End Customers acknowledges, and accepts the risk that the Trend Micro Products may cause welcome as well as unwelcome files, email or URLs or other web content to be screened and blocked and that rejected files may not be recoverable. To improve its products, Trend Micro may also upload information periodically from installed Trend Micro Software about product usage, detected malware, or potentially unwanted files and use service traffic to improve its data bases and heuristics. Trend Micro reserves the title, ownership and all rights and interest to any intellectual property or work product resulting from its use and analysis of such information. MSP Reseller understands and agrees that the success of MSP Reseller’s security efforts are dependent on a number of factors solely under MSP Reseller’s control and responsibility including: (a) the design, implementation and use of a number of hardware and software security tools in a coordinated effort to manage present and future security threats; (b) the selection, implementation, and enforcement of appropriate internal security policies, procedures and controls regarding access, security, encryption, use, and transmission of data (including any personally identifiable information/data); (c) the backup and recovery of any system, database and any stored data; and (d) diligently and promptly downloading and installing all Updates purchased by and available to MSP Reseller.

Appears in 2 contracts

Sources: Managed Service Provider Agreement, Managed Service Provider Agreement