Common use of Security Agents Clause in Contracts

Security Agents. Customer agrees that Service Provider reserves the right to install security agents on Customer systems. • Agents are used to perform vulnerability scans on a regular basis. • The results of the scans can be shared with the Customer points of contact for each scanned system. • When findings are classified, per Industry rating, as either “Critical” or “High”, Customer is expected to remediate the findings within ten calendar days of being notified. • Depending on the severity of the issue and resolution response, the Customer’s corresponding campus CISO may also need to be notified.

Appears in 1 contract

Sources: Service Level Agreement

Security Agents. Customer agrees that Service Provider reserves the right to install security agents on Customer systems. Agents are used to perform vulnerability scans on a regular basis. The results of the scans can be shared with the Customer points of contact for each scanned system. When findings are classified, per Industry rating, as either “Critical” or “High”, Customer is expected to remediate the findings within ten calendar days of being notified. Depending on the severity of the issue and resolution response, the Customer’s corresponding campus CISO may also need to be notified.

Appears in 1 contract

Sources: Service Level Agreement