Security Incident Reporting. If Snowflake becomes aware of a Security Incident, Snowflake shall notify Customer without undue delay, and in any case, where feasible, notify Customer within seventy-two (72) hours after becoming aware. Snowflake shall promptly take reasonable steps to contain, investigate, and mitigate any Security Incident.
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Sources: Master Agreement, Data Processing Addendum
Security Incident Reporting. If Snowflake becomes aware of a Security Incident, Snowflake shall notify Customer without undue delay, and in any case, where feasible, notify Customer within seventy-two (72) hours after becoming aware. Snowflake’s notification shall be sent to the email registered by Customer within the Service for such purposes, and where no such email is registered, Customer acknowledges that the means of notification shall be at Snowflake’s reasonable discretion and Snowflake’s ability to timely notify shall be negatively impacted. Snowflake shall promptly take reasonable steps to contain, investigate, and mitigate any Security Incident.
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