Server Software. (Not applicable to Exchange Hosting Service) SherWeb will exercise industry standard practices to ensure that pre-installed software is correctly configured in all material respects. In case there is more than one way to configure software, SherWeb will choose the configuration it determines, in its sole discretion, to be the most appropriate. SherWeb will install security patches, updates, and service packs as soon as practical. Software updates may change system behaviour and functionality and as such may negatively affect your applications. SherWeb cannot foresee nor can it be responsible for service disruption or changes in functionality or performance due to implementation of software patches and upgrades. If such disruption or changes occur, SherWeb will provide its best efforts to remedy the situation as soon as possible after being notified of the problem by you. SherWeb is not responsible for problems that may arise from incompatibilities between new versions of the software and Your content, regardless of whether it was a requested, required or discretionary upgrade. Nevertheless, SherWeb will provide its reasonable efforts to help You to find a workaround. Any log processing (web reporting) software made available is provided on an “as is” basis. SherWeb is not responsible for bugs in the software or for interpreting the reports generated by the software. SherWeb, in its sole discretion, can upgrade the software to newer versions or replace it with different software upon providing a reasonable notice to you. SherWeb cannot foresee nor will it be responsible for any incompatibility of newer versions and other software you may choose in conjunction with the log processing software.
Appears in 3 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement