Common use of Service and Support Clause in Contracts

Service and Support. Unless we agree otherwise in writing, You are solely responsible for fulfilling, operating and providing each of the products and services offered by You. You represent and warrant that You shall not subcontract Customer service or support to a third party without JM’s express prior written approval to do so, such approval not to be unreasonably withheld, delayed or conditioned. You are solely responsible for (a) the terms of, and compliance with, any and all terms of use, End User Agreements and Customer license agreements applicable to Your products and services, and (b) warranty obligations relating to products and services in accordance with Your warranty policy but in no event inconsistent with the terms and conditions of such terms of use, End User Agreement and/or license agreements. If You do not use a toll-free number for Customer support, You shall not charge a Customer more than the local calling rate for such call (i.e., no international calling rates).

Appears in 4 contracts

Sources: Zing Marketplace Participant Agreement, Zing Marketplace Participant Agreement, Marketplace Participant Agreement