Common use of Service Arrangements Clause in Contracts

Service Arrangements. 1. In addition to the acknowledged integrated business environment of Matáv T-Com will allow Matáv to learn further international expertise in the fields of fixed line telecommunication services as follows: a) T-Com will provide strategic advice and guidelines in development of the domestic and international strategy, the BSC/ Objectives and in Branding Issues. b) T-Com will provide advice and guidelines on basic and fixed line related (i) IT platforms and applications such as SAP and (ii) billing systems and (iii) processes. c) T-Com will provide advice and guidance on (i) network strategy, (ii) platforms and (iii) procurement . d) T-Com will provide advice and guidelines on marketing and sales, such as product development, innovations and distribution strategy . e) T-Com will provide advice and guidance on various reporting schemes (such as segment- based reporting, flash reports, controlling reports, accounting report etc.) according to DTAG standards. Thereby T-Com will ensure harmonisation at division level and provide advice and guidelines for (i) Mid Term Planning, (ii) Budgeting and (iii) Treasury. f) DTAG will provide advice and guidance on special human resources items, such as (i) DT Group leadership tools, (ii) know how transfer. 2. The terms and conditions, and the form of co-operation on the above fields shall be further defined as needed between the Parties (e.g. holding bilateral meetings, establishing steering committees, entering into bilateral agreements, etc.).

Service Arrangements. 1. In addition to the acknowledged integrated business environment of Matáv Magyar Telekom T-Com will allow Matáv Magyar Telekom to learn further international expertise in the fields of fixed line telecommunication services as follows: a) T-Com will provide strategic advice and guidelines in development of the domestic and international strategy, the BSC/ Objectives and in Branding Issues. b) T-Com will provide advice and guidelines on basic and fixed line related (i) IT platforms and applications such as SAP and (ii) billing systems and (iii) processes. c) T-Com will provide advice and guidance on (i) network strategy, (ii) platforms and (iii) procurement procurement. d) T-Com will provide advice and guidelines on marketing and sales, such as product development, innovations and distribution strategy strategy. e) T-Com will provide advice and guidance on various reporting schemes (such as segment- segment-based reporting, flash reports, controlling reports, accounting report etc.) according to DTAG standards. Thereby T-Com will ensure harmonisation at division level and provide advice and guidelines for (i) Mid Term Planning, (ii) Budgeting and (iii) Treasury. f) DTAG will provide advice and guidance on an special human resources items, such as (i) DT Group leadership tools, (ii) know how transfer. g) T-Com will provide strategic advice and guidelines in the implementation and regarding all other issues with respect to the Sarbanes Oxley Act and its requirements for both Parties. 2. The terms and conditions, and the form of co-operation on the above fields shall be further defined as needed between the Parties (e.g. holding bilateral meetings, establishing steering committees, entering into bilateral agreements, etc.).