Common use of Service Availability Hours Clause in Contracts

Service Availability Hours. The hours during which the Hosted Services are made available to Customer and supported according to the applicable Service Desk support level to which the Customer has subscribed, Standard, Gold or Platinum, excluding those Excluded Events as outlined under Hosted Services Availability – please see section 12 for more detail. Service Accessibility Hours. The hours during which the Hosted Services can be accessed. For periods outside the Service Availability Hours, Customer may access the services but incident management and availability service levels do not apply,

Service Availability Hours. The hours during which the Hosted Services are made available to Customer and supported according to the applicable Service Desk support level to which the Customer has subscribed, Standard, Gold or Platinumwith support, excluding those Excluded Events as outlined under Hosted Services Availability – please Availability. Please see section 12 for more detail. Service Accessibility Hours. The hours during which the Hosted Services can be accessed. For periods outside the Service Availability Hours, Customer may access the services but incident management and availability service levels do not apply,apply and the Customer will not have access to Service Desk support. Outside these hours, the Hosted services are not available for use (services under maintenance for example). Service Usage Parameters

Service Availability Hours. The hours during which the Hosted Services are made available to Customer and supported according to the applicable Service Desk support level to which the Customer has subscribed, Standard, Gold or Platinum, excluding those Excluded Events as outlined under Hosted Services Availability – please ʹplease see section 12 for more detail. Service Accessibility Hours. The hours during which the Hosted Services can be accessed. For periods outside the Service Availability Hours, Customer may access the services but incident management and availability service levels do not apply,, and Customer will not have access to Service Desk Support.

Service Availability Hours. The hours during which the Hosted Services are made available to Customer and supported according to the applicable Service Desk support level to which the Customer has subscribed, Standard, Gold or Platinum, excluding those Excluded Events as outlined under Hosted Services Availability – please see section 12 for more detail. Service Accessibility Hours. The hours during which the Hosted Services can be accessed. For periods outside the Service Availability Hours, Customer may access the services but incident management and availability service levels do not apply,, and Customer will not have access to Service Desk Support.

Service Availability Hours. The hours during which the Hosted Services are made available to Customer and supported according to the applicable Service Desk support level to which the Customer has subscribed, Standard, Gold or Platinumwith support, excluding those Excluded Events as outlined under Hosted Services Availability – please Availability. Please see section 12 for more detail. Service Accessibility Hours. The hours during which the Hosted Services can be accessed. For periods outside the Service Availability Hours, Customer may access the services but incident management and availability service levels do not apply,apply and the Customer will not have access to Service Desk support. Outside these hours, the Hosted services are not available for use (services under maintenance for example).