Common use of Service Call Clause in Contracts

Service Call. To schedule service under this Contract, call ▇-▇▇▇-▇▇▇-▇▇▇▇. All non-emergency service calls will be performed during Constellation Home’s regular working hours (7:30 am to 5:00 pm Monday through Saturday). Service calls will be made under this Contract within our service territory only. Customer shall provide Constellation Home with safe access to and safe working conditions at and around covered equipment and/or system. The ability of Constellation Home to provide emergency service within 24 hours is contingent upon weather conditions, customer call volume, road conditions and no force majeure events beyond our control including, but not limited to, flood, fire, strike, acts of God, etc. In the event we determine, at our sole discretion, that there is an emergency situation requiring expedited service, we will make reasonable efforts to expedite service. We will determine, at our sole discretion, which repairs constitute an emergency and will give consideration to covered malfunctions that affect the habitability of the dwelling. Constellation Home reserves the right to charge a $75 fee for each non-emergency service call performed outside of its regular working hours. If an additional service technician must be called for assistance on a service call, the customer may be charged for the additional labor.