Common use of Service Call Clause in Contracts

Service Call. A response to a tenant or agency complaint, or a response to an observation that some equipment, system or material covered by the contract is inoperable, dysfunctional or deteriorated, or that performance standards of the contract are not being met. C.2.74.1 The Service Call response involves analysis of the problem, and adjustment of operating or monitoring controls or other immediate corrective action. A requirement to perform a Repair may result from the analysis stage of a Service Call. C.2.74.2 Service Calls may be generated automatically from interfaces to BAS or diagnostic software. A service call can be either an Emergency or Non-Emergency service call.

Service Call. A response to a tenant or agency complaint, or a response to an observation that some equipment, system or material covered by the contract is inoperable, dysfunctional or deteriorated, or that performance standards of the contract are not being met. C.2.74.1 . The Service Call response involves analysis of the problem, problem and adjustment of operating or monitoring controls or other immediate corrective action. A requirement to perform a Repair may result from the analysis stage of a Service Call. C.2.74.2 . Service Calls may be generated automatically from interfaces to BAS the Building Automation Systems (BAS) or diagnostic software. A service call can be either an Emergency or Non-Emergency service call.