Common use of Service Credit Process Clause in Contracts

Service Credit Process. ‌ Claim Process Required Information a. Organization name b. Administrative Contact's name and contact information ▇. ▇▇▇▇ and beginning/end time of outage or failed metric d. Brief description of the characteristics of the outage or failed metric. Approved Service Level Guarantee credits will be applied to the Customer's billing during the billing cycle following the claim approval.