Common use of Service Delivery Requirements Clause in Contracts

Service Delivery Requirements. The Service Provider shall deliver a service that meets the following minimum service delivery requirements: Service Availability Target at each site: Operating at, or within, the Upper and Lower Failure Thresholds for 99.8% of the time. Excluding any Non-Ranking Events as specified in Section 8. Availability measured over: Each quarterly calendar period Upper Failure Threshold: > Normal Operating Antenna Gain Gain + 1dB Lower Failure Threshold: < Normal Operating Antenna Gain Gain - 3dB On Sites where the Client does not combine into the Service Provider’s Broadcast antenna system the only measurable Availability Target will relate to Electrical Power.

Service Delivery Requirements. The Service Provider shall deliver a service that meets the following minimum service delivery requirements: Service Availability Target at each site: Operating at, or within, the Upper and Lower Failure Thresholds for 99.8% of the time. Excluding any Non-Ranking Events as specified in Section 8. Availability measured over: Each quarterly calendar period Upper Failure Threshold: > Normal Operating Antenna Gain Gain + 1dB Lower Failure Threshold: < Normal Operating Antenna Gain Gain - 3dB ERP = Effective Radiated Power On Sites where the Client does not combine into the Service Provider’s Broadcast antenna system the only measurable Availability Target will relate to Electrical Power.

Service Delivery Requirements. The Service Provider shall deliver a service that meets the following minimum service delivery requirements: Service Availability Target at each site: Operating at, or within, the Upper and Lower Failure Thresholds for 99.8% of the time. Excluding any Non-Ranking Events as specified in Section 8. Availability measured over: Each quarterly calendar period Upper Failure Threshold: > Normal Operating Antenna Gain Gain + 1dB Lower Failure Threshold: < Normal Operating Antenna Gain Gain - 3dB On Sites where the Client does not combine into the Service Provider’s Provider‟s Broadcast antenna system the only measurable Availability Target will relate to Electrical Power.