SERVICE DESCRIPTION AND SCOPE. A. Scope of Support Services. The scope of Support Services includes the following two services: 1. Technical Phone Support. Customer may use universal toll-free phone support to receive help with regard to installation, configuration and administration of the Software and/or hardware. The telephone support is provided 5 days a week, 8 hours a day.
Appears in 1 contract
Sources: End User License Agreement
SERVICE DESCRIPTION AND SCOPE. A. Scope of Support Services. The scope of Support Services includes the following two services:
1. Technical Phone Support. Customer may use universal toll-free phone support to receive help with regard to installation, configuration and administration of the Software and/or hardware. The telephone support is provided 5 days a week, 8 hours a day.
Appears in 1 contract
Sources: End User License Agreement