Common use of Service Duties Clause in Contracts

Service Duties. The CP, in support of the HHSC’s efforts to provide awareness of and access to social service programs through the ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ website will: i) At no cost, provide applicants and recipients access to a computer with an Internet connection; and assist applicants and recipients in applying for the HHSC social service programs if the CP provides Level II assistance services; ii) Prominently display appropriate HHSC benefit materials such as HHSC signage, applications, brochures, etc.; iii) Ensure all employees, agents, staff, volunteers, or subcontractors acting on behalf of the CP in providing Services, are trained and annually retrained on use of the Your Texas Benefits online application web site, Application/Case assistance for Level II services (as applicable), general information about the HHSC benefit programs, information security, confidentiality and any other appropriate training determined necessary by the HHSC; iv) Refer people to other public assistance programs, as available; v) Allow the HHSC access to monitor partner sites and activities for compliance to the rules of this MOU; vi) For Level II CPs, the CP will obtain applicant consent on a signed and valid H0926-CP- AA/H0926-CP-CA, Sharing Facts About Me and My Case form. ; and vii) Retain records for seven years of applicant consent and lists of employees, volunteers or staff authorized to access or assist applicants to access the ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ Self Service Portal.