Service Failures. Owner Operators and Employees will not be formally disciplined for the first service failure in a calendar month. The first occurrence for the month will result in an advisement/ coaching session which will be documented and kept on file with a copy being sent to the local chairperson. If a second occurrence happens within the calendar month, the normal discipline process will be followed.
Appears in 5 contracts
Sources: National Collective Agreement, National Collective Agreement, National Collective Agreement