Service Fees and Payment Terms. 5.1 Service fees and other rates are specified in individual Service orders. Prices indicated in this Agreement, Service orders and other appendices are exclusive of VAT. 5.2 Invoices are sent to the Client by the e-mail specified in the Service order or submitted at the Client's request using the electronic service "E-invoice". The Client also has the right to receive a paper invoice, but the sending of one such invoice is charged a fee of EUR 1.5. Having not received an invoice, the Client must contact ▇▇▇▇▇▇▇▇ for a copy of the invoice or, after logging in to the self-service portal with a login name and password, view and print a copy of the required invoice and pay for the Services based on this invoice copy. 5.3 In case of delayed payment, the invoice for the Services of the current period is sent to the Client by the 10th (tenth) day of the following month. The fees for the Services of the current period must be paid by the Client within 30 days from the issuance of the invoice. 5.4 Contributions paid late by the Client are imputed in accordance with the procedure provided for in Article 6.54 of the Civil Code and these contributions are first imputed to the oldest arrears. 5.5 If the Parties do not agree otherwise, the fee begins to accrue from the start of the full installation of the Services. 5.6 The first invoice includes the initial (Service installation) fee and the monthly fee for the period from the date of installation until the last calendar day of that month. 5.7 In case of prepayment, the invoice for the Services of the current period is sent to the Client by the 5th (fifth) day of that month. The Client must pay it within 5 (five) calendar days. 5.8 If the Service order does not state otherwise, the rates of additional works stipulated in the Agreement are applied to the Additional works ordered. The duration of work is calculated with an accuracy of 30 minutes by rounding upward. The duration of work performed at the Client's premises is also calculatedwith an accuracy of 30 minutes by rounding upward, but the minimum duration of additional work is 1 hour. 5.9 In the event that the Service orders or other appendices to the Agreement stipulate that the scope of the Services provided to the Client is variable, by signing the Agreement, the Client agrees to the fee calculated by Baltneta's accounting systems. In the event that the Client purchases Services related to the Baltneta Data Center, the electricity and cooling fee is calculated according to the formula (A+B) * PUE, where A = the price of 1 kWh of the third group of users of the energy distribution operator, B = the average price of the energy resource exchange per kWh, PUE = 1.35 (Liepkalnis DC1 Tier 3) or 1.3 (Liepkalnis DC2 Tier 3). The coefficient consists of cooling, electrical losses in uninterruptible power supplies (UPS), cables and controlled sockets. If A and B tariffs increase, the price for the Client is recalculated automatically. Also, if the power of the equipment hosted by the Client increases, the power component fee is recalculated automatically. 5.10 If the Client is late in paying for the Services provided, Baltneta acquires the right to suspend the provision of Services after informing the Client by e-mail specified in the Agreement 3 calendar days in advance. After the suspension of the Services, the minimum period of using the service is extended for as long as the suspension of the Services lasts for the Client. After the Client pays Baltneta the debt due to which the provision of Services was suspended, the provision of Services is resumed immediately, but no later than within 2 (two) working days after the funds are credited to Baltneta's account. Renewal of service provision is charged with a one-time fee of EUR 150 without VAT. 5.11 If the Client fails to settle with ▇▇▇▇▇▇▇▇ in a timely manner, ▇▇▇▇▇▇▇▇ has the right to demand from the Client. late payment interest at the rate of 0.02 % on the total amount not paid on time for each calendar day of delay. Information about improper performance of obligations may be transferred to third parties (e.g. UAB Creditinfo Lietuva, which manages the combined data file of debtors). 5.12 Termination of the Agreement, Service orders or other appendices thereof does not exempt the Client from the obligation to pay Baltneta for the Services provided to him prior to the termination of the Agreement. 5.13 If the monthly subscription fee of the Service is 3 EUR/month or less, the Client is issued an annual invoice. 5.14 The rates for visits to the Client's premises and additional work are applied only in cases where the visits of a Baltneta specialist to the Client's premises are not considered part of the Service or when specific work can be performed remotely, but the Client requires it to be performed at the Client's premises. The exact rate is determined based on the actual data provided in the Baltneta accounting systems (arrival price, estimated according to the distance from the Client's premises to the Baltneta branch, as well as the working time spent at the Client's premises). The Client's premises are visited from the nearest Baltneta branch in Vilnius, Kaunas and Klaipėda. 5.15 Rates of arrival at the Client's premises and additional work: Up to 10 km EUR 25.00 During working hours During non-working hours Up to 25km EUR 45.00 EUR 60.00/hour EUR 90.00/hour 5.16 Consulting, preparation of documents, generation of reports or other work related to audits organized by third parties is performed only after prior agreement between the Parties according to additional work rates.
Appears in 1 contract
Sources: General Service Agreement
Service Fees and Payment Terms. 5.1 Service fees and other rates are specified in individual Service orders. Prices indicated in this Agreement, Service orders and other appendices are exclusive of VAT.
5.2 Invoices are sent to the Client by the e-mail specified in the Service order or submitted at the Client's request using the electronic service "E-invoice". The Client also has the right to receive a paper invoice, but the sending of one such invoice is charged a fee of EUR 1.5. Having not received an invoice, the Client must contact ▇▇▇▇▇▇▇▇ Baltneta for a copy of the invoice or, after logging in to the self-service portal with a login name and password, view and print a copy of the required invoice and pay for the Services based on this invoice copy.
5.3 In case of delayed payment, the invoice for the Services of the current period is sent to the Client by the 10th (tenth) day of the following month. The fees for the Services of the current period must be paid by the Client within 30 days from the issuance of the invoice.
5.4 Contributions paid late by the Client are imputed in accordance with the procedure provided for in Article 6.54 of the Civil Code and these contributions are first imputed to the oldest arrears.
5.5 If the Parties do not agree otherwise, the fee begins to accrue from the start of the full installation of the Services.
5.6 The first invoice includes the initial (Service installation) fee and the monthly fee for the period from the date of installation until the last calendar day of that month.
5.7 In case of prepayment, the invoice for the Services of the current period is sent to the Client by the 5th (fifth) day of that month. The Client must pay it within 5 (five) calendar days.
5.8 If the Service order does not state otherwise, the rates of additional works stipulated in the Agreement are applied to the Additional works ordered. The duration of work is calculated with an accuracy of 30 minutes by rounding upward. The duration of work performed at the Client's premises is also calculatedwith an accuracy of 30 minutes by rounding upward, but the minimum duration of additional work is 1 hour.
5.9 In the event that the Service orders or other appendices to the Agreement stipulate that the scope of the Services provided to the Client is variable, by signing the Agreement, the Client agrees to the fee calculated by Baltneta's accounting systems. In the event that the Client purchases Services related to the Baltneta Data Center, the electricity and cooling fee is calculated according to the formula (A+B) * PUE, where A = the price of 1 kWh of the third group of users of the energy distribution operator, B = the average price of the energy resource exchange per kWh, PUE = 1.35 (Liepkalnis DC1 Tier 3) or 1.3 (Liepkalnis DC2 Tier 3). The coefficient consists of cooling, electrical losses in uninterruptible power supplies (UPS), cables and controlled sockets. If A and B tariffs increase, the price for the Client is recalculated automatically. Also, if the power of the equipment hosted by the Client increases, the power component fee is recalculated automatically.
5.10 If the Client is late in paying for the Services provided, Baltneta acquires the right to suspend the provision of Services after informing the Client by e-mail specified in the Agreement 3 calendar days in advance. After the suspension of the Services, the minimum period of using the service is extended for as long as the suspension of the Services lasts for the Client. After the Client pays Baltneta the debt due to which the provision of Services was suspended, the provision of Services is resumed immediately, but no later than within 2 (two) working days after the funds are credited to Baltneta's account. Renewal of service provision is charged with a one-time fee of EUR 150 without VAT.
5.11 If the Client fails to settle with ▇▇▇▇▇▇▇▇ Baltneta in a timely manner, ▇▇▇▇▇▇▇▇ Baltneta has the right to demand from the Client. late payment interest at the rate of 0.02 % on the total amount not paid on time for each calendar day of delay. Information about improper performance of obligations may be transferred to third parties (e.g. UAB Creditinfo Lietuva, which manages the combined data file of debtors).
5.12 Termination of the Agreement, Service orders or other appendices thereof does not exempt the Client from the obligation to pay Baltneta for the Services provided to him prior to the termination of the Agreement.
5.13 If the monthly subscription fee of the Service is 3 EUR/month or less, the Client is issued an annual invoice.
5.14 The rates for visits to the Client's premises and additional work are applied only in cases where the visits of a Baltneta specialist to the Client's premises are not considered part of the Service or when specific work can be performed remotely, but the Client requires it to be performed at the Client's premises. The exact rate is determined based on the actual data provided in the Baltneta accounting systems (arrival price, estimated according to the distance from the Client's premises to the Baltneta branch, as well as the working time spent at the Client's premises). The Client's premises are visited from the nearest Baltneta branch in Vilnius, Kaunas and Klaipėda.
5.15 Rates of arrival at the Client's premises and additional work: Up to 10 km EUR 25.00 During working hours During non-working hours Up to 25km EUR 45.00 EUR 60.00/hour EUR 90.00/hour 5.16 Consulting, preparation of documents, generation of reports or other work related to audits organized by third parties is performed only after prior agreement between the Parties according to additional work rates.
Appears in 1 contract
Sources: General Service Agreement