Service Hours. In addition to regular maintenance, there are other time periods when a service may not be required. For instance, some non-critical services may only need to be up and running during office hours. Selecting service hours has implications for engineers and customer support personnel. Excluding maintenance, this service is available: Monday – Friday, 7:00 am – 9:00 pm, excluding Emory holidays 24x7x365 Other: All services require regularly scheduled maintenance windows in order to:
Appears in 8 contracts
Sources: Service Level Agreement (Sla), Service Level Agreement (Sla), Service Level Agreement (Sla)
Service Hours. In addition to regular maintenance, there are other time periods when a service may not be required. For instance, some non-critical services may only need to be up and running during office hours. Selecting service hours has implications for engineers and customer support personnel. Excluding maintenance, this service is available: ❑ Monday – Friday, 7:00 am – 9:00 pm, excluding Emory holidays 🗹 24x7x365 ❑ Other: All services require regularly scheduled maintenance windows in order to:
Appears in 1 contract
Sources: Service Level Agreement
Service Hours. In addition to regular maintenance, there are other time periods when a service may not be required. For instance, some non-critical services may only need to be up and running during office hours. Selecting service hours has implications for engineers and customer support personnel. Excluding maintenance, this service is available: 🗹 Monday – Friday, 7:00 am – 9:00 pm, excluding Emory holidays ❑ 24x7x365 ❑ Other: All services require regularly scheduled maintenance windows in order to:
Appears in 1 contract
Sources: Service Level Agreement (Sla)