Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA): (a) we are liable for any remedy or rebate specified by the SLA; and (b) subject to clauses 40 to 42, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 7 contracts
Sources: Customer Terms & Conditions, Customer Terms, Customer Terms
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (‘SLA’):
(a) we are liable for any remedy or rebate specified by allowed to you under the SLA; and
(b) subject to clauses 40 34 to 4238, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 7 contracts
Sources: Customer Terms, Telecommunications, Telecommunications
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (‘SLA’):
(a) we are liable for any remedy or rebate specified by allowed to you under the SLA; and
(b) subject to clauses 40 36 to 4240, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 6 contracts
Sources: Customer Terms, Customer Terms, Customer Terms
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
(a) we are liable for any remedy or rebate specified by the SLA; and
(b) subject to clauses 40 39 to 4241, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 5 contracts
Sources: Customer Terms & Conditions, Standard Form of Agreement, Customer Agreement
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
(a) we are liable for any remedy or rebate specified by the SLA; and
(b) subject to clauses 40 27 to 4229, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 4 contracts
Sources: Customer Terms, Customer Terms, Customer Terms
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA“SLA‟):
(a) we are liable for any remedy or rebate specified by allowed to you under the SLA; and
(b) subject to clauses 40 34 to 4238, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 4 contracts
Sources: Standard Form of Agreement, Standard Form of Agreement, Standard Form of Agreement
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (‘SLA’):
(a) we are liable for any remedy or rebate specified by allowed to you under the SLA; and
(b) subject to clauses 40 to 42the terms in this Customer Contract, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 3 contracts
Sources: Telecommunications, Telecommunications, Standard Form of Agreement
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA“SLA‟):
(a) we are liable for any remedy or rebate specified by allowed to you under the SLA; and
(b) subject to clauses 40 34 to 4238, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 3 contracts
Sources: Standard Form of Agreement, Standard Form of Agreement, Standard Form of Agreement
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
(a) we are liable for any remedy or rebate specified by the SLA; and
(b) subject to clauses 40 30 to 4232, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 3 contracts
Sources: Customer Terms, Customer Terms, Customer Terms
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (‘SLA’):
(a) we are liable for any remedy or rebate specified by allowed to you under the SLA; and
(b) subject to clauses 40 39 to 4241, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 2 contracts
Sources: Business Terms, Standard Form of Agreement
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
(a) we are liable for any remedy or rebate specified by the SLA; and
(b) subject to clauses 40 43 to 4245, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 2 contracts
Sources: Customer Agreement, Customer Agreement
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
(a) a. we are liable for any remedy or rebate specified by the SLA; and
(b) b. subject to clauses 40 39 to 4241, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 2 contracts
Sources: Standard Form of Agreement, Customer Agreement
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
(a) we are liable for any remedy or rebate specified by the SLA; and
(b) subject to clauses 40 42 to 4244, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract
Sources: Customer Terms
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
(a) we are liable for any remedy or rebate specified by the SLA; and
(b) subject to clauses 40 to 42, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.. the power ofchoice
Appears in 1 contract
Sources: Customer Terms
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA“SLA‟):
(a) we are liable for any remedy or rebate specified by allowed to you under the SLA; and
(b) subject to clauses 40 35 to 4239, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract
Sources: Standard Agreement
Service Level Agreements. a) If you are a business customer your Service or a Plan includes may include a Service Level Agreement (SLA):).
(ab) If you have an SLA then: we are liable for any remedy or rebate specified by the SLA; and
(b) and subject to clauses 40 to 42, the ACL and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract
Sources: Customer Agreement
Service Level Agreements. a) If you are a business customer your Service or a Plan includes may include a Service Level Agreement (SLA):).
(ab) If you have an SLA then: i we are liable for any remedy or rebate specified by the SLA; and
(b) and ii subject to clauses 40 to 42, the ACL and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract
Sources: Customer Agreement
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
(a) we are liable for any remedy or rebate specified by the SLA; and
(b) subject to clauses 40 to 4216 to19, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract
Sources: Customer Terms
Service Level Agreements. o If a Service or a Plan includes a Service Level Agreement (SLA):
(a) ): o we are liable for any remedy or rebate specified by the SLA; and
(b) and o subject to clauses 40 43 to 4245, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract
Sources: Standard Form of Agreement
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (‘SLA’):
(a) we We are liable for any remedy or rebate specified by allowed to you under the SLA; and
(b) subject Subject to clauses 40 34 to 4238, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract
Sources: Customer Terms
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
„SLA‟): (a) we are liable for any remedy or rebate specified by allowed to you under the SLA; and
and (b) subject to clauses 40 34 to 4238, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract
Sources: Customer Terms
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
(a) we are liable for any remedy or rebate specified by the SLA; and
(b) subject to clauses 40 44 to 4246, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract
Sources: Telco Standard Form of Agreement
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (‘SLA’):
(a) we are Ethan Group is liable for any remedy or rebate specified by allowed to Customer under the SLA; and
(b) subject to clauses 40 39 to 4239, and to the express terms of the SLA, our ▇▇▇▇▇ Group’s liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract
Sources: Customer Terms
Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
(a) we We are liable for any remedy or rebate specified by the SLA; and
(b) subject Subject to clauses 40 43 to 4245, and to the express terms of the SLA, our liability for breach of the SLA is limited to such remedy or rebate.
Appears in 1 contract