Common use of Service Level Exclusions Clause in Contracts

Service Level Exclusions. Service Levels and Service Level Credits apply only to Client and not to any customers of Client or to any other party. Client is not entitled to any Service Level Credit if (a) Client has not paid all fees when due, (b) Client is otherwisein breach of the Service Contract, (c) Client has failed to provide DragonTek with appropriate access or otherwise interfered with DragonTek’s ability to provide the Services, or (d) a failure to meet Service Levels is attributable to one of the following

Service Level Exclusions. Service Levels and Service Level Credits apply only to Client and not to any customers of Client or to any other party. Client is not entitled to any Service Level Credit if if (a) Client has not paid all fees when due, (b) Client is otherwisein otherwise in breach of the Service Contract, (c) Client has failed to provide DragonTek LISS with appropriate access or otherwise interfered with DragonTekLISS’s ability to provide the Services, or (d) a failure to meet Service Levels is attributable to one of the following