Service Level Objectives. The Service Level Objectives (“SLOs”) establish non-binding objectives for the portions of the Services under 31G’s control. 31G will strive to achieve the SLOs using commercially reasonable best efforts. The following are the SLO objectives: Upon the Customer’s request, 31G will provide resource CVs/descriptions to the Customer within forty-eight (48) hours and support the recruitment process, and will provide suitable working space for staff that are successfully appointed to carry out tasks/work-plans specified by the Customer.
Appears in 3 contracts
Sources: Staff Augmentation Services Agreement, Staff Augmentation Services Agreement, Staff Augmentation Services Agreement