Common use of Service Level Termination Event Clause in Contracts

Service Level Termination Event. If the Uptime SLA Percentage falls below 97% on a rolling three (3) months average (a “Service Level Termination Event”), then Customer may terminate the applicable Order Form upon thirty (30) days’ notice to Espressive provided that such notice is given within sixty (60) days of the Service Level Termination Event. In the event Customer terminates an Order Form as a result of a Service Level

Appears in 2 contracts

Sources: Service Level Agreement, Service Level Agreement