Common use of Service Levels for Availability Clause in Contracts

Service Levels for Availability. Summary of Availability Standard Subject to definitions and terms below Subject to the terms and conditions of the Call-Off Contract, Supplier will make available the Key Services (as defined below) on at least ninety-nine and one-half percent (99.5%) basis (the “Availability Requirement”), of the total minutes potentially available, as measured over the course of each complete calendar month during the Term (each calendar month, a “Service Period”), which total availability calculation shall exclude any periods of defined or excluded unavailability as further defined and provided below (the “Availability Calculation”).