Service Locations and Security. (a) Vendor shall not [*], without Customer's prior written approval, which shall not be unreasonably withheld. (b) As part of the Services, Vendor shall maintain and enforce at the Service Locations safety and security procedures that are at least (i) equal to industry standards for such Service Locations and (ii) as rigorous as those procedures in effect at the Service Locations as of the effective date. Vendor shall [*] Confidential portions omitted and filed separately with the Securities and Exchange Commission. comply with and maintain the safety and security procedures which are in effect at the Service Locations as of the Effective Date. (c) As part of the Services, Vendor shall implement and maintain security processes, procedures and techniques in accordance with industry standards designed to detect and prevent unauthorized access to any and all networks and systems which process Customer information, and shall implement and maintain virus protection and similar software and procedures in accordance with industry standards designed to detect and prevent software viruses and any corruption of such networks and systems and the data contained therein. (d) As part of the Services, Vendor shall immediately inform Customer of any breach in security or potential security issues, that either (i) has a material impact on the delivery of the Services, or (ii) may not be material in itself, but represents a single instance in a pattern of breaches which collectively are material. Vendor shall maintain tracking procedures sufficient to allow it to evaluate security breaches and determine whether they must be reported to Customer under the preceding sentence. (e) As part of the Services, Vendor shall provide access to and cooperate with Customer's internal and external auditors in respect to any audit or review of the Service Locations. Vendor will, within a reasonable time, correct any issues raised in an audit letter associated with items included in the scope of this Agreement.
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Sources: Information Technology Services Agreement (Trizetto Group Inc), Information Technology Services Agreement (Trizetto Group Inc)