Service Maintenance. Scheduled maintenance times will be limited to 12 am to 3 am PST Monday — Saturday and 11 pm PST every Saturday night to 5am PST Sunday morning unless Service Provider otherwise notifies Sprint. If any other maintenance needs are to be performed on the MobiTV Service, Service Provider will notify Sprint via e-mail of such maintenance not less than twenty-four (24) hours in advance. Service Provider will maintain internal controls for notification promptly in the event of any unscheduled network/system interruptions. In the event emergency maintenance is required, Service Provider will use reasonable efforts to provide four (4) hours advance notice, or the service is severely impacted, necessitating immediate emergency maintenance.
Appears in 3 contracts
Sources: Wireless Internet Service Agreement (Mobitv Inc), Wireless Internet Service Agreement (Mobitv Inc), Wireless Internet Service Agreement (Mobitv Inc)