Service Order Process Requirements. 56.4.1.1. A general Letter of Agency (LOA) initiated by CLEC or Sprint will be required to process a PLC change order. Providing the LOA, or a copy of the LOA, signed by the end user will not be required to process a PLC ordered by CLEC or Sprint. CLEC and Sprint agree that PLC change orders will be supported with appropriate documentation and verification as required by FCC and Commission rules. In the event of a subscriber complaint of an unauthorized PLC record change where the Party that ordered such change is unable to produce appropriate documentation and verification as required by FCC and Commission rules (or, if there are no rules applicable to PLC record changes, then such rules as are applicable to changes in long distance carriers of record), such Party shall be liable to pay and shall pay all nonrecurring and/or other charges associated with reestablishing the subscriber’s local service with the original local carrier.
Appears in 3 contracts
Sources: Master Interconnection Agreement, Master Interconnection Agreement, Master Interconnection Agreement