Service Outline. 3.1 The pharmacy will provide the needle exchange packs in a suitable bag to the service user. The part of the pharmacy used for the provision of the service must provide a sufficient level of privacy and safety for service users and other members of the public accessing the pharmacy. 3.2 Used equipment is normally returned by the service user for safe disposal. 3.3 The pharmacy will have appropriate health promotion material available for the users of the service and promotes its uptake. This material will be provided by WWTR. 3.4 Pharmacies contracted to provide the Needle Exchange service shall display the national logo in a prominent position visible from outside the premises. For further supplies of the needle exchange window sticker please email the contract manager. 3.5 The pharmacy should order sufficient materials to ensure continuity of the service (see Section 4) 3.6 The pharmacy will provide support and advice to the user, including referral to WWTR and other health and social care professionals where appropriate. 3.7 The pharmacy will promote safe practice to the user, including advice on sexual health and STIs, HIV and Hepatitis C transmission, and Hepatitis B immunisation. 3.8 An accredited pharmacist does not need to undertake the transaction or be present when the transaction occurs. However, the pharmacist will be responsible for ensuring that any staff member undertaking the transaction is competent to do so and have undertaken the required training. 3.9 The pharmacy will ensure that staff are made aware of the risks associated with the handling of returned used equipment and the correct procedure used to minimise those risks. Please refer to the pharmacy’s own safety guidance. 3.10 A needle stick injury Standard Operating Procedures should be in place and visible to all staff. Used needles and sharps boxes must not be handled directly by any pharmacy staff. Sharps bins should be offered to clients to deposit used ‘works’ directly into. 3.11 It is strongly advised that staff in the delivery of this service are immunised against Hepatitis B. 3.12 If the service user requests equipment not supplied within the needle exchange programme, the pharmacy will refer them to the WWTR service. 3.13 Pharmacists and staff involved in the provision of the service must be aware of and operate within any locally agreed protocols and follow their company Standard Operating Procedures that cover the provision of this service. 3.14 The pharmacy will deal with any complaints sensitively and will report any complaints, comments or concerns to the Contract Manager within 2 working days. 3.15 Pharmacy staff must be aware of local child and vulnerable adult protection procedures. These must be followed at all times.
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Service Outline. 3.1 The needle exchange service will be available to all presenting adults (aged 18 and over) who are resident of Walsall who require access to needles and other injecting paraphernalia in relation to illicit intravenous drug use. Any patients presenting as users of performance-enhancing drugs (PEDs) (including anabolic steroids and growth hormones) must be directed to attend The Beacon in Walsall to obtain their injecting equipment. If the patient is not resident in Walsall, they will need to be referred to CGL.
3.2 Young people under 18 years old should be sign-posted to the local specialised Young People’s Service. However, for young people aged between 16 and 18, where there is likely to be a delay in the young person accessing treatment, it may be appropriate to issue a small amount of equipment if it is considered that by doing so the young person will be kept safe from the risk of blood-borne viruses through previously-used equipment. Referral into the Young People’s substance misuse service should be encouraged and information provide on how to access this service.
3.3 The needle exchange service will NOT be available to individuals requiring access to needles and other injecting paraphernalia in relation to non-drug misuse related treatment regimens which require regular intravenous administration of prescribed medication e.g. insulin. Separate provision exists for these patient groups.
3.4 If the service user requests equipment not supplied within the needle exchange programme, the pharmacy will refer them to The Beacon.
3.5 Pharmacies in the Walsall area participating in the needle exchange service will work together to reduce the practice of sharing equipment amongst drug users.
3.6 The pharmacy will provide the needle exchange packs service users with: injecting equipment in a suitable bag information and advice around changing lifestyles basic information on minimising the complications associated with drug use information signposting them to substance misuse services within the service user. The part of the pharmacy used for the provision of the service must provide a sufficient level of privacy and safety for service users and other members of the public accessing the pharmacy.community
3.2 Used equipment is normally returned by the service user for safe disposal.
3.3 3.7 The pharmacy will have appropriate health promotion material available for provide an introduction to the users of scheme and explain the rationale behind the service and promotes its uptake. This material will be provided by WWTRto service users.
3.4 Pharmacies contracted to provide the Needle Exchange service shall display the national logo in a prominent position visible from outside the premises. For further supplies of the needle exchange window sticker please email the contract manager.
3.5 3.8 The pharmacy should order sufficient materials to ensure continuity of the service (see Section 4)
3.6 The pharmacy will provide support and advice to the user, including referral to WWTR and other health and social care professionals where appropriateservice.
3.7 The pharmacy will promote safe practice to the user, including advice on sexual health and STIs, HIV and Hepatitis C transmission, and Hepatitis B immunisation.
3.8 3.9 An accredited pharmacist does not need to undertake the transaction or be present when the transaction occurs. However, the pharmacist will be responsible for ensuring that any staff member undertaking the transaction is competent to do so and have undertaken the required training.
3.9 3.10 The pharmacy pharmacist will ensure that staff are made aware of the risks associated with the handling of returned used equipment and the correct procedure used to minimise those risks. Please refer to the pharmacy’s pharmacies own safety guidance.
3.10 . A needle stick injury Standard Operating Procedures standard operating procedure should be in place and visible to all staff. .
3.11 Used needles and sharps boxes must not be handled directly by any pharmacy staff. Sharps bins should be offered to clients service users to deposit used ‘works’ directly into.
3.11 3.12 It is strongly advised that staff involved in the delivery of this service are immunised against Hepatitis B.
3.12 If the service user requests equipment not supplied within the needle exchange programme, the pharmacy will refer them to the WWTR service.
3.13 Pharmacists and staff involved in the provision of the service must be aware of and operate within any locally agreed protocols and follow their company Standard Operating Procedures that cover the provision of this service.
3.14 The pharmacy will deal with any complaints sensitively and will report any complaints, comments or concerns to the Contract Manager within 2 working days.
3.15 Pharmacy staff must be aware of local child and vulnerable adult protection procedures. These must be followed at all times.
Appears in 1 contract
Sources: Service Agreement
Service Outline. 3.1 The pharmacy will provide the needle exchange packs in a suitable bag to the service user. The part of the pharmacy used for the provision of the service must provide provides a sufficient level of privacy and safety for service users and meets other members of the public accessing the pharmacylocally agreed criteria.
3.2 Used equipment is normally returned by The pharmacy contractor has a duty to ensure that pharmacists and staff involved in the provision of the service user for safe disposalhave relevant knowledge and are appropriately trained in the operation of the service.
3.3 The pharmacy will have appropriate health promotion material available for contractor has a duty to ensure that pharmacists and staff involved in the users provision of the service are aware of and promotes its uptake. This material will be provided by WWTRoperate within local protocols.
3.4 Pharmacies contracted The pharmacy will allocate a safe place to provide store equipment and returns for safe onward disposal. The storage containers provided by the Needle Exchange PCO commissioned clinical waste disposal service shall display the national logo in a prominent position visible from outside the premises. For further supplies of the needle exchange window sticker please email the contract managerwill be used to store returned used equipment.
3.5 The pharmacy contractor should order sufficient materials to ensure continuity of the service (see Section 4)
3.6 The pharmacy will provide support and advice to the user, including referral to WWTR and other health and social care professionals where appropriate.
3.7 The pharmacy will promote safe practice to the user, including advice on sexual health and STIs, HIV and Hepatitis C transmission, and Hepatitis B immunisation.
3.8 An accredited pharmacist does not need to undertake the transaction or be present when the transaction occurs. However, the pharmacist will be responsible for ensuring that any staff member undertaking the transaction is competent to do so and have undertaken the required training.
3.9 The pharmacy will ensure that their staff are made aware of the risks risk associated with the handling of returned used equipment and the correct procedure procedures used to minimise those risks. Please refer to the pharmacy’s own safety guidance.
3.10 A needle stick injury Standard Operating Procedures procedure should be in place place.
3.6 The pharmacy should maintain appropriate records to ensure effective ongoing service delivery and visible audit.
3.7 Appropriate protective equipment, including gloves, overalls and materials to all staff. Used needles and sharps boxes must not be handled directly by any pharmacy staff. Sharps bins deal with spillages, should be offered readily available close to clients to deposit used ‘works’ directly intothe storage site.
3.11 It is strongly advised that staff 3.8 The pharmacy should clearly display the national scheme logo or a local logo indicating participation in the service.
3.9 Staff involved in the delivery of this service are immunised against should be offered immunisation for Hepatitis B.
3.10 Pharmacists will share relevant information with other health care professionals and agencies, in line with locally determined confidentiality arrangements.
3.11 The PCO should arrange at least one contractor meeting per year to promote service development and update the knowledge of pharmacy staff.
3.12 If The PCO will provide the exchange packs and associated materials and will commission a clinical waste disposal service user requests equipment for each participating pharmacy. The frequency of waste collection should be agreed to ensure there is not supplied within the needle exchange programme, an unacceptable build up of clinical waste on the pharmacy will refer them to the WWTR servicepremises.
3.13 Pharmacists The PCO will need to provide a framework for the recording of relevant service information for the purposes of audit and staff involved in the provision claiming of the service must be aware of and operate within any locally agreed protocols and follow their company Standard Operating Procedures that cover the provision of this servicepayment.
3.14 The PCO will need to provide details of relevant referral points which pharmacy will deal with any complaints sensitively and will report any complaints, comments or concerns staff can use to the Contract Manager within 2 working dayssignpost service users who require further assistance.
3.15 Pharmacy staff must be aware of local child The PCO should consider obtaining or producing health promotion material relevant to the service users and vulnerable adult protection procedures. These must be followed at all timesmaking this available to pharmacies.
Appears in 1 contract
Sources: Service Level Agreement