Common use of Service Outline Clause in Contracts

Service Outline. 6.1 The pharmacy will offer sexually active males and females less than 25 years of age a Chlamydia screening service; this will comprise provision of a kit, full advice and information on STIs and sexual health. The Pharmacy will assist clients in filling the appropriate forms and will promote the need to complete and return the test for assessment and explain the benefits for screening. Clients less than 16 years of age will be provided with the service if deemed Fraser competent. A locally agreed referral pathway will provide for the referral of clients less than 16 years of age who present for screening and who are not deemed to be Fraser competent. 6.2 The service will be provided in compliance with Fraser guidancei and Department of Health guidance on confidential sexual health advice and treatment for young people aged less than 16 yearsii. 6.3 The pharmacy staff shall complete the appropriate consent and demographic documentation with clients who consent to screening and shall describe the screening process and how results will be communicated to the client. The client shall be supplied with a Chlamydia screening kit, supplied by the CSO (or via other locally agreed arrangements). 6.4 Where a suitable toilet facility is available, the pharmacist will encourage clients to carry out the test within the pharmacy and forward the completed test to the lab in accordance with arrangements made with the CSO. 6.5 Where a suitable toilet facility is unavailable, pharmacist will provide a postal kit and will encourage clients to either return it to the pharmacy for forwarding it to the lab or post it using the pre-paid envelopes provided. (Note: postal kits may be subject to delays and clients must be made aware of the 72 hour window for tests to be accurate) 6.6 The part of the pharmacy used for the provision of the service must provide a sufficient level of safety and privacy (including visual privacy where appropriate), which in most circumstances will be at the level required for the provision of the Medicines Use Review serviceiii. 6.7 The pharmacy contractor must have a standard operating procedure in place for this service. The pharmacy contractor must ensure that pharmacists and staff involved in the provision of the service are aware of and operate within national and locally agreed protocols. 6.8 The Pharmacy contractor must ensure all pharmacy staff are trained to provide packs and information during advertised opening hours and during absence of accredited pharmacist will contact and sign-post the client to next nearest pharmacy for treatment. 6.9 The pharmacy must maintain appropriate records to ensure effective ongoing service delivery and audit. Records are confidential and should be stored securely, for no longer than is necessary, but in line with the annual auditing process. 6.10 Pharmacists may need to share relevant information with other health care professionals and agencies, in line with local and national confidentiality and data protection arrangements, including the need for the permission of the client to share the information. 6.11 The Council will provide a framework for the recording of relevant service information (including the national core dataset) for the purposes of audit and the claiming of payment. 6.12 The Council will provide up to date details of other services which pharmacy staff can use to refer on clients who require further assistance. The information should include the location, hours of opening and services provided by each service provider. The information will be assigned an expiry date, linked to set reviews of the data, in order to allow pharmacy contractors to be assured that they are using the current version of the Council information. 6.13 The Council may arrange at least one contractor meeting per year to promote service development and update pharmacy staff with new developments, knowledge and evidence. 6.14 The Council will be responsible for the provision of health promotion and other promotional material, including leaflets on EHC, long-term contraception and STIs to pharmacies. 6.15 The Council will coordinate the promotion of the service locally, including the development of publicity materials and the use of nationally produced materials, in order to ensure young people and other local health care providers are aware that the service is available from local pharmacies. Pharmacies should use these materials to promote the service to the public and should ensure they coordinate their promotional activities with those of The Council.

Appears in 1 contract

Sources: Public Health Agreement

Service Outline. 6.1 The pharmacy will offer sexually active males and females less than 25 years of age a Chlamydia screening service; this will comprise provision of a kit, full advice and information on STIs and sexual health. The Pharmacy will assist clients in filling the appropriate forms and will promote the need to complete and return the test for assessment and explain the benefits for screening. Clients less than 16 years of age will be provided with the service if deemed Fraser competent. A locally agreed referral pathway will provide for the referral of clients less than 16 years of age who present for screening and who are not deemed to be Fraser competent. 6.2 The service will be provided in compliance with Fraser guidancei and Department of Health guidance on confidential sexual health advice and treatment for young people aged less than 16 yearsii. 6.3 The pharmacy staff shall complete the appropriate consent and demographic documentation with clients who consent to screening and shall describe the screening process and how results will be communicated to the client. The client shall be supplied with a Chlamydia screening kit, supplied by the CSO (or via other locally agreed arrangements). 6.4 Where a suitable toilet facility is available, the pharmacist will encourage clients to carry out the test within the pharmacy and forward the completed test to the lab in accordance with arrangements made with the CSO. 6.5 Where a suitable toilet facility is unavailable, pharmacist will provide a postal kit and will encourage clients to either return it to the pharmacy for forwarding it to the lab or post it using the pre-paid envelopes provided. (Note: postal kits may be subject to delays and clients must be made aware of the 72 hour window for tests to be accurate) 6.6 The part of the pharmacy used for the provision of the service must provide a sufficient level of safety and privacy (including visual privacy where appropriate), which in most circumstances will be at the level required for the provision of the Medicines Use Review serviceiii. 6.7 The pharmacy contractor must have a standard operating procedure in place for this service. The pharmacy contractor must ensure that pharmacists and staff involved in the provision of the service are aware of and operate within national and locally agreed protocols. 6.8 The Pharmacy contractor must ensure all pharmacy staff are trained to provide packs and information during advertised opening hours and during absence of accredited pharmacist will contact and sign-post the client to next nearest pharmacy for treatment. 6.9 The pharmacy must maintain appropriate records to ensure effective ongoing service delivery and audit. Records are confidential and should be stored securely, for no longer than is necessary, but in line with the annual auditing process. 6.10 Pharmacists may need to share relevant information with other health care professionals and agencies, in line with local and national confidentiality and data protection arrangements, including the need for the permission of the client to share the information. 6.11 The Council will provide a framework for the recording of relevant service information (including the national core dataset) for the purposes of audit and the claiming of payment. 6.12 The Council will provide up to date details of other services which pharmacy staff can use to refer on clients who require further assistance. The information should include the location, hours of opening and services provided by each service provider. The information will be assigned an expiry date, linked to set reviews of the data, in order to allow pharmacy contractors to be assured that they are using the current version of the Council information. 6.13 The Council may arrange at least one contractor meeting per year to promote service development and update pharmacy staff with new developments, knowledge and evidence. 6.14 The Council will be responsible for the provision of health promotion and other promotional material, including leaflets on EHC, long-term contraception and STIs to pharmacies. 6.15 The Council will coordinate the promotion of the service locally, including the development of publicity materials and the use of nationally produced materials, in order to ensure young people and other local health care providers are aware that the service is available from local pharmacies. Pharmacies should use these materials to promote the service to the public and should ensure they coordinate their promotional activities with those of The Council. The Surrey Condom Distribution scheme (CDS) ‘Get it on’ should be promoted and young people directed to the Healthy Surrey website’s CDS page - ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/your- health/sexual-health/get-it-on-condom-distribution-scheme. 6.16 Clients over 18 should be encouraged to order the 18yrs + kits from the CNWL website and promotional material handed out - ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇▇.▇▇▇.▇▇/surrey-residents- only-order-a-self-testing-kit/

Appears in 1 contract

Sources: Public Health Agreement

Service Outline. 6.1 The pharmacy will offer sexually active males and females less than 25 years of age a Chlamydia screening service; this will comprise provision of a kit, full advice advice, and information on STIs and sexual health. The Pharmacy will assist clients in filling the appropriate forms and will promote the need to complete and return the test for assessment and explain the benefits for screening. Clients less than 16 years of age will be provided with the service if deemed Fraser ▇▇▇▇▇▇ competent. A locally agreed referral pathway will provide for the referral of clients less than 16 years of age who present for screening and who are not deemed to be Fraser ▇▇▇▇▇▇ competent. 6.2 The service will be provided in compliance with Fraser guidancei guidance: ▇▇▇▇▇://▇▇▇▇▇▇▇▇.▇▇▇▇▇.▇▇▇.▇▇/child-protection-system/▇▇▇▇▇▇▇-competence-fraser- guidelines#skip-to-content and Department the Faculty of Sexual and Reproductive Health guidance (FSRH) Service Standard on confidential sexual health advice and treatment for young people aged less than 16 yearsiiObtaining Valid Consent - October 2022 ▇▇▇▇▇://▇▇▇.▇▇▇▇.▇▇▇/standards-and-guidance/documents/service-standard-on-obtaining- valid-consent-october-2022/ 6.3 The pharmacy staff shall complete the appropriate consent and demographic documentation with clients who consent to screening and shall describe the screening process and how results will be communicated to the client. The client shall be supplied with a Chlamydia screening kit, supplied by the CSO (or via other locally agreed arrangements)CSO. 6.4 Where a suitable toilet facility is available, the pharmacist will encourage clients to carry out the test within the pharmacy and forward the completed test to the lab in accordance with arrangements made with the CSO. 6.5 Where a suitable toilet facility is unavailable, pharmacist will provide a postal kit and will encourage clients to either return it to the pharmacy for forwarding it to the lab or post it using the pre-paid envelopes provided. (Note: postal kits may be subject to delays and clients must be made aware of the 72 hour window for tests to be accurate) 6.6 The part of the pharmacy used for the provision of the service must provide a sufficient level of safety and privacy (including visual privacy where appropriate), which in most circumstances will be at the level required for the provision of the Medicines Use Review serviceiiiservice. 6.7 The pharmacy contractor must have a standard operating procedure in place for this service. The pharmacy contractor must ensure that pharmacists and staff involved in the provision of the service are aware of and operate within national and locally agreed protocols. 6.8 The Pharmacy contractor must ensure all pharmacy staff are trained to provide packs and information during advertised opening hours and during absence of accredited pharmacist will contact and sign-post the client to next nearest pharmacy for treatment. 6.9 The pharmacy must maintain appropriate records to ensure effective ongoing service delivery and audit. Records are confidential and should be stored securely, for no longer than is necessary, but in line with the annual auditing process. 6.10 Pharmacists may need to share relevant information with other health care professionals and agencies, in line with local and national confidentiality and data protection arrangements, including the need for the permission of the client to share the information. 6.11 The Council will provide a framework PharmOutcomes should be used for the recording of relevant service information (including the national core dataset) for the purposes of audit and the claiming of payment. 6.12 The Council will provide up to date details of other services which pharmacy staff can use to refer on clients who require further assistance. The information should include the location, hours of opening and services provided by each service provider. The information will be assigned an expiry date, linked to set reviews of the data, in order to allow pharmacy contractors to be assured that they are using the current version of the Council information. 6.13 The Council may arrange at least one contractor meeting per year to promote service development and update pharmacy staff with new developments, knowledge and evidence. 6.14 The Council and the Specialist Sexual Health Service will be responsible for the provision of health promotion and other promotional material, including leaflets on EHCEC, long-term contraception and STIs to pharmacies. Please contact Public Health or the Specialist Sexual Health Service for further details. 6.15 The Council and the Specialist Sexual Health Service will coordinate the promotion of the service locally, including the development of publicity materials and the use of nationally produced materials, in order to ensure young people and other local health care providers are aware that the service is available from local pharmacies. Pharmacies should use these materials to promote the service to the public and should ensure they coordinate their promotional activities with those of The Council. The Surrey Condom Distribution scheme (CDS) should be promoted and young people directed to the Healthy Surrey website’s CDS page - ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇/your- health/sexual-health/get-it-on-condom-distribution-scheme Pharmacies can also sign up the Public Health Agreement for delivering the CDS in house. Contact ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇.▇▇ for more information. 6.16 Clients over 18 years should also be provided with the details of how to order a full STI home testing kit from the CNWL website - ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇▇.▇▇▇.▇▇/▇▇▇▇▇▇-▇▇▇▇▇▇▇▇▇- only-order-a-self-testing-kit/

Appears in 1 contract

Sources: Public Health Agreement

Service Outline. 6.1 To identify and potentially supply individuals with Naloxone through engagement in pharmacy, particularly those accessing needle exchange and/or opioid substitution therapy, including friends and family of and front-line workers. Inform clients about harm reduction including signs and symptoms of opiate overdose and promoting the benefits of Naloxone. 6.2 The pharmacy Provider will offer sexually active males a user-friendly, non-judgemental, person centred and females less than 25 years of age a Chlamydia screening confidential service; this will comprise provision of a kit, full advice and information on STIs and sexual health. . 6.3 The Pharmacy will assist clients in filling the appropriate forms and will promote the need to complete and return the test for assessment and explain the benefits for screening. Clients less than 16 years of age individual will be provided with appropriate health promotion materials including the service if deemed Fraser competent. A locally agreed referral pathway will provide for required overdose awareness training which is mandatory when providing the referral of clients less than 16 years of age who present for screening and who are not deemed to be Fraser competent. 6.2 The service will be provided in compliance with Fraser guidancei and Department of Health guidance on confidential sexual health advice and treatment for young people aged less than 16 yearsii. 6.3 The pharmacy staff shall complete the appropriate consent and demographic documentation with clients who consent to screening and shall describe the screening process and how results will be communicated to the client. The client shall be supplied with a Chlamydia screening take home naloxone kit, supplied by the CSO (or via other locally agreed arrangements). 6.4 Where a suitable toilet facility is available, Observing the pharmacist MECC (Making Every Contact Count) model; the Provider will encourage clients make the most of opportunities to carry out the test within the pharmacy engage with and forward the completed test to the lab in accordance with arrangements made have ‘healthy’ conversations with the CSO.Service User. This will include 6.5 Where These services will require use of a suitable toilet facility is unavailable, pharmacist will provide a postal kit and will encourage clients to either return it to the pharmacy for forwarding it to the lab or post it using the pre-paid envelopes providedconsultation area. (Note: postal kits may be subject to delays and clients must be made aware of the 72 hour window for tests to be accurate) 6.6 The As part of the pharmacy used for the provision of the Heathy Living Pharmacy criteria, a consultation room shall be made available to deliver this service when appropriate. This consultation area must provide a sufficient level of safety privacy and privacy (including visual privacy where appropriate), which in most circumstances will safety. 6.6 Any young people under 18 requesting injecting equipment should be at signposted/referred to the level required for the provision of the Medicines Use Review serviceiiiyoung people’s specialist substance misuse service Catch 22 ▇▇▇▇▇://▇▇▇.▇▇▇▇▇- ▇▇.▇▇▇.▇▇/▇▇▇▇▇▇▇▇▇/▇▇▇▇▇▇-▇▇▇▇▇▇▇▇-▇▇▇▇▇/ . 6.7 The pharmacy contractor Pharmacy may only hold 5 kits in stock at one time. Larger quantities of stock held must have a standard operating procedure in place for this service. The pharmacy contractor must ensure that pharmacists and staff involved in the provision of be agreed with the service are aware of and operate within national and locally agreed protocolsmanager. Naloxone has been subjected to stability studies at 40 degrees centigrade which showed the product shelf life was fully compliant at this temperature for up to 6 months. However, it should be protected from light. 6.8 The Pharmacy contractor must Service Provider shall ensure all pharmacy staff that the naloxone kits are trained to provide packs stored appropriately, in their original packaging and information during advertised opening hours and during absence of accredited pharmacist will contact and sign-post the client to next nearest pharmacy for treatment. 6.9 The pharmacy must maintain appropriate records to ensure effective ongoing service delivery and audit. Records are confidential and should be stored securely, for no longer than is necessary, but in line with the annual auditing processmanufacturer’s requirements. Inappropriate storage and handling may shorten the shelf life. Naloxone recipients must also be advised of appropriate storage conditions and to keep the Naloxone kit out-of-reach of children and pets. 6.10 Pharmacists may need 6.9 Recipients of Naloxone kits should be encouraged to share relevant information with other health care professionals return used, partially used, and agenciesexpired Naloxone packs to the Service for safe disposal and replacement (where available). Any used Prenoxad syringes returned to the pharmacy should be in a sealed sharps bin or a sealed Prenoxad case, which should be disposed of in line with local and national confidentiality and data protection arrangements, including the need for sharps waste. If the permission Pharmacy is not part of the client needle exchange Public Health agreement please email ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇.▇▇ to share the information. 6.11 The Council will provide arrange collection and further information on how to claim a framework for the recording reimbursement of relevant service information (including the national core dataset) for the purposes of audit and the claiming of payment. 6.12 The Council will provide up to date details of other services which pharmacy staff can use to refer on clients who require further assistance. The information should include the location, hours of opening and services provided by each service provider. The information will be assigned an expiry date, linked to set reviews of the data, in order to allow pharmacy contractors to be assured that they are using the current version of the Council information. 6.13 The Council may arrange at least one contractor meeting per year to promote service development and update pharmacy staff with new developments, knowledge and evidence. 6.14 The Council will be responsible for the provision of health promotion and other promotional material, including leaflets on EHC, long-term contraception and STIs to pharmacies. 6.15 The Council will coordinate the promotion of the service locally, including the development of publicity materials and the use of nationally produced materials, in order to ensure young people and other local health care providers are aware that the service is available from local pharmacies. Pharmacies should use these materials to promote the service to the public and should ensure they coordinate their promotional activities with those of The Council.£1.06

Appears in 1 contract

Sources: Public Health Agreement