Service Performance Measurement Sample Clauses

The Service Performance Measurement clause establishes the criteria and methods for evaluating how well a service provider meets agreed-upon standards. Typically, this involves setting specific performance metrics, such as response times, quality benchmarks, or customer satisfaction targets, and outlining how these will be monitored and reported. By clearly defining expectations and measurement processes, this clause ensures accountability and provides a basis for addressing underperformance or disputes.
Service Performance Measurement. 9.1 A set of measures will be adopted to monitor, report and improve the service. They will be produced quarterly to demonstrate the extent to which the Partnership’s objectives are being delivered. 9.2 They will include:
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Service Performance Measurement. For all Services that cannot be measured in accordance with the measurements set forth in Item 1 (“Availability”) and/or Item 2 (“Service Interrupts”), above, OneNeck shall monitor and track each Service Performance Measurement as identified in the Agreement and in the Service Appendices, and report these results in the Monthly Quality of Service Report. For each Service that falls below the corresponding Service Level during the month in which measured, Client shall receive a Service Credit in the amount of one percent (1%) for that month.
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Service Performance Measurement. 9.1 A set of measures will be adopted to monitor, report and improve the service. They will be produced monthly to demonstrate the extent to which the Partnership’s objectives are being delivered. 9.2 They will include:  Unscheduled care admissions  Post-Acute bed occupancy Care Home admissions  Support hour’s reduction from Reabling service commencement to end of same intervention.
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Service Performance Measurement 
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Related to Service Performance Measurement

  • Performance Measurement The Uniform Guidance requires completion of OMB-approved standard information collection forms (the PPR). The form focuses on outcomes, as related to the Federal Award Performance Goals that awarding Federal agencies are required to detail in the Awards.

  • Ongoing Performance Measures The Department intends to use performance-reporting tools in order to measure the performance of Contractor(s). These tools will include the Contractor Performance Survey (Exhibit G), to be completed by Customers on a quarterly basis. Such measures will allow the Department to better track Vendor performance through the term of the Contract(s) and ensure that Contractor(s) consistently provide quality services to the State and its Customers. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MFMP or on the Department's website).

  • Performance Measure Grantee will adhere to the performance measures requirements documented in

  • Performance Measures The System Agency will monitor the Grantee’s performance of the requirements in Attachment A and compliance with the Contract’s terms and conditions.