Service Problems. Service problems shall be anticipated and resolved within a reasonable time by the Coop. The Coop’s management staff shall review problems on a daily basis and discuss and implement solutions to prevent recurrence and enable supervisory staff to react immediately. Problem indicators include, but are not limited to: lines excessively long for sustained periods of time; bottlenecks causing gaps in the line; delays in production; products which are difficult to serve; running out of product, etc. The University will also report to the Coop service problems that come to its attention for correction within a reasonable time.
Appears in 2 contracts
Sources: Space Agreement, Space Agreement