Common use of SERVICE PROVIDED Clause in Contracts

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-list Customers) located within the local directory area. When CLEC provides its subscriber listing information to AT&T OKLAHOMA’s listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMA’s White Pages directory and a listing in AT&T OKLAHOMA’s directory assistance database. 2.2 CLEC will furnish to AT&T OKLAHOMA subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA local directory area, along with such additional information as AT&T OKLAHOMA may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit listing information via the mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit listing information within three (3) Business Days of installation, disconnection or other change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close date. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. 2.3 AT&T OKLAHOMA will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMA’s White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMA’s end user customers. 2.4 AT&T OKLAHOMA will provide, via the AT&T CLEC Online web site, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. 2.5 Publication schedules for the White Pages: CLEC can access via the AT&T CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirty

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA ARKANSAS will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA ARKANSAS will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-non- published or non-list Customers) located within the local directory area. When CLEC provides its subscriber listing information to AT&T OKLAHOMA’s ARKANSAS’ listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMA’s ARKANSAS’ White Pages directory and a listing in AT&T OKLAHOMA’s ARKANSAS’ directory assistance database. 2.2 CLEC will furnish to AT&T OKLAHOMA ARKANSAS subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA ARKANSAS local directory area, along with such additional information as AT&T OKLAHOMA ARKANSAS may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA ARKANSAS will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit listing information via the mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit listing information within three (3) Business Days of installation, disconnection or other change in service (including change of non-non- listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA ARKANSAS shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close date. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. 2.3 AT&T OKLAHOMA ARKANSAS will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMA’s ARKANSAS’ White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMA’s ARKANSAS’ end user customers. 2.4 AT&T OKLAHOMA ARKANSAS will provide, via the AT&T SBC CLEC Online web site, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- non-published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. 2.5 Publication schedules for the White Pages: CLEC can access via the AT&T SBC CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA ARKANSAS will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirty

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA will use Subject to Applicable Law and any publishing company requirements regarding the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA Page directories, SBC MISSOURI will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-list Customers) end users located within the local directory areascope. The rules, regulations and publishing company requirements are subject to change from time to time. When CLEC provides its subscriber listing information to AT&T OKLAHOMASBC MISSOURI’s listings database, CLEC will receive for its End Userretail end users, one primary listing in AT&T OKLAHOMASBC MISSOURI’s White Pages directory and a listing in AT&T OKLAHOMASBC MISSOURI’s directory assistance database. 2.1.1 Where a CLEC retail end user requires foreign, enhanced or other listings in addition to the primary listing to appear in the White Pages directory, SBC MISSOURI will assess CLEC a monthly charge for such listings at SBC MISSOURI tariff rates. An additional monthly charge at SBC MISSOURI’s tariff rate applies when CLEC wishes to list a retail end user in SBC MISSOURI’s Directory Assistance database but does not wish to have its retail end user listed in SBC MISSOURI’s White Pages directory. In addition, CLEC may elect to have its retail end user unlisted and the listing not published in SBC MISSOURI’s White Pages directory for a monthly charge at SBC MISSOURI’ tariff rate Resale Rates for those non-published, non-listed services. 2.1.2 Switched-based CLECs are billed at the retail tariff rates for a twelve (12) month period at the time the directory is published for additional, foreign, and enhanced listings, as well as Non-Published service CLECs will be notified via Accessible Letter should the billing process change. 2.2 CLEC will furnish to AT&T OKLAHOMA SBC MISSOURI subscriber listing information pertaining to CLEC customers end users located within the AT&T OKLAHOMA local directory areascope, along with such additional information as AT&T OKLAHOMA SBC MISSOURI may require to prepare and print the alphabetical listings of said directory 2.3 CLEC will provide its subscriber listing information of its subscribers to SBC MISSOURI via a mechanical or manual feed of the directory listing information to SBC MISSOURI’ Directory Listing database. AT&T OKLAHOMA SBC MISSOURI will accept listing information from CLEC according to the manual and mechanized listing methods, procedures procedures, and ordering instructions provided via the CLEC Online websiteweb site. CLEC agrees to submit all listing information via the only a mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. CLEC’s subscriber listings will be interfiled (interspersed) in the directory among SBC MISSOURI’s subscriber listing information. CLEC will submit listing information within three (3) Business Days of installation, disconnection or other change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end usersuser. AT&T OKLAHOMA SBC MISSOURI shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close date. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. 2.3 AT&T OKLAHOMA 2.4 SBC MISSOURI will include provide electronic directory listing verification to CLEC through the Web Listing Lookup on the SBC CLEC Online website. Upon request, SBC MISSOURI will provide daily electronic directory listing verification via SBC MISSOURI’s White Page listing systems at no charge to CLEC. Each report will reflect CLEC subscriber directory listings successfully process on the previous workday. Information for directory listing verification is located on the SBC CLEC Online website. 2.4.1 In addition, at least sixty (60) calendar days prior to the business office close date for a particular directory, SBC MISSOURI will provide CLEC, upon request, an electronic verification report, in directory appearance format, of all subscriber listings, containing the listing information that will appear in the directory. CLEC will make its request for this report at least eighty (80) days prior to the Business Office Close Date for a particular directory. SBC MISSOURI will accept standing requests for this report on those White Page directories specified by CLEC. 2.4.2 A CLEC specific directory listing verification list, in a fielded data validation format, also is available upon request by the CLEC at least eighty (80) days prior to the Business Office Close Date for a particular directory. This listing shall contain only CLEC’s customers for Resale services subscribers, and shall be in AT&T OKLAHOMA’s White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMA’s end user customers. 2.4 AT&T OKLAHOMA electronic delimited text format or equivalent format that may be electronically searched and sorted. CLEC will providereview this electronic verification list and will submit any necessary additions, deletions or modifications to SBC MISSOURI via the AT&T CLEC Online web site, the appropriate directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later correction process no less than thirty (30) days prior to the SBC MISSOURI Business Office Close date for that directory, provided that SBC MISSOURI made the electronic verification list available to CLEC in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings availablea timely manner as specified above. 2.5 Publication schedules for the White Pages: CLEC can access access, via the AT&T SBC CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA SBC MISSOURI will provide directory schedule updates, including the directory schedule for a new calendar year, within fourteen (14) calendar days of the publisher’s notification to SBC MISSOURI of the schedule or update, but not later than thirtythirty (30) calendar days prior such changes becoming effective. 2.6 Each CLEC subscriber will receive one copy per primary retail end user listing, as provided by CLEC, of SBC MISSOURI’s White Pages directory in the same manner and at the same time that they are delivered to SBC MISSOURI subscribers during the annual delivery of newly published directories. 2.6.1 SBC MISSOURI will deliver one copy per primary retail end user listing of SBC MISSOURI’ White Pages, as described in Section 2.6 above, at no charge. SBC MISSOURI has no obligation to warehouse White Pages directories for CLEC or provide White Pages directories to CLEC’s retail end users subsequent to the annual distribution of newly published directories. CLEC may arrange for additional directory distribution services with SBC MISSOURI’s directory publishing affiliate, pursuant to terms and conditions agreed to by the publisher and CLEC. 2.7 At its option, CLEC may purchase one (1) information page (Customer Guide Pages) in the informational section of the SBC MISSOURI White Pages directory covering the geographic area(s) it is serving. This page will be in alphabetical order with other local service providers and will be no different in style, size, color and format than SBC MISSOURI information pages. Sixty (60) calendar days prior to the directory close date, CLEC will provide to SBC MISSOURI the information page(s) in camera ready format. SBC MISSOURI will have the right to approve, and, with CLEC’s agreement, SBC MISSOURI may, but is not required to, revise the format and content of such information page. See Appendix Pricing, Schedule of Prices, for rates associated with the Information Page. 2.8 SBC MISSOURI will include CLEC specific information (i.e., business office, residence office, repair bureau, etc.) in the White Pages directory on an “index-type” information page, in alphabetical order along with other local service providers, at no charge. The space available to CLEC on such page will be a minimum size of: 4 column directories = 1 ½” by 3 1/8”, 3 column directories = 2” by 3”, 2 column directories = 1 1/5” by 2 1/5” or the equivalent size as other local service providers listed in the same section. In order to have such information published, sixty (60) calendar days prior to directory close date CLEC will provide SBC MISSOURI the information, including CLEC’s logo, to be published on the information page according to the instructions provided on SBC CLEC Online website. Any changes to these instructions will be communicated to CLEC prior to the change through an Accessible Letter. (CLEC will be limited to a maximum one representation in any single edition of a SBC MISSOURI White Pages directory under either this Subsection or Appendix White Pages (WP) – Resale to this Agreement).

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA SBC KANSAS will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA SBC KANSAS will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-non- list Customers) located within the local directory area. When CLEC provides its subscriber listing information to AT&T OKLAHOMA’s SBC KANSAS’ listings database, CLEC will receive for its End Userend user, one primary listing in AT&T OKLAHOMA’s SBC KANSAS’ White Pages directory and a listing in AT&T OKLAHOMA’s SBC KANSAS’ directory assistance database. 2.2 CLEC will furnish to AT&T OKLAHOMA SBC KANSAS subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA SBC KANSAS local directory area, along with such additional information as AT&T OKLAHOMA SBC KANSAS may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA SBC KANSAS will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit listing information via the mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit listing information within three (3) Business Days of installation, disconnection or other change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA SBC KANSAS shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close date. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. 2.3 AT&T OKLAHOMA SBC KANSAS will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMA’s SBC KANSAS’ White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMA’s SBC KANSAS’ end user customers. 2.4 AT&T OKLAHOMA SBC KANSAS will provide, via the AT&T SBC CLEC Online web site, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- non-published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. 2.5 Publication schedules for the White Pages: CLEC can access via the AT&T CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirty

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-list Customers) located within the local directory area. When CLEC provides its subscriber listing information to AT&T OKLAHOMAAT&T’s listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMAAT&T’s White Pages directory and a listing in AT&T OKLAHOMAAT&T’s directory assistance database. 2.2 CLEC will furnish to AT&T OKLAHOMA subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA local directory area, along with such additional information as AT&T OKLAHOMA may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit listing information via the mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit listing information within three (3) Business Days of installation, disconnection or other change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close date. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. 2.3 AT&T OKLAHOMA will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMAAT&T’s White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMAAT&T’s end user customers. 2.4 AT&T OKLAHOMA will provide, via the AT&T CLEC Online web site, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. 2.5 Publication schedules for the White Pages: CLEC can access via the AT&T CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirtythirty (30) calendar days prior such changes becoming effective. 2.6 CLEC’s subscriber listings are to be interfiled (interspersed) with AT&T’s and other LSPs’ subscriber listings in the White Pages directory with no discernible differentiation in the listings to indicate to the reader that the listings are served by another LSP. 2.7 AT&T will deliver AT&T’s White Pages directory to CLEC’s End Users at no charge in the same manner and at the same time that they are delivered to AT&T’s subscribers during the annual delivery of newly published directories. 2.8 AT&T has no obligation to warehouse White Pages directories for CLEC or provide White Pages directories to CLEC’s End Users subsequent to the annual distribution of newly published directories. CLEC may arrange for additional directory distribution services with AT&T’s directory publishing affiliate, pursuant to terms and conditions agreed to by the publisher and CLEC. 2.9 At its option, CLEC may purchase one (1) information pages (Customer Guide Pages) in the informational section of the AT&T White Pages directory covering the geographic area(s) it is serving. This page will be in alphabetical order with other local service providers and will be no different in style, size, color and format than AT&T information pages. CLEC will provide to AT&T, sixty (60) days prior to the directory close date, the information page(s) in camera ready format. AT&T will have the right to approve, and, with CLEC’s agreement, AT&T may, but is not required to, revise the format and content of such information page(s). See Appendix Pricing, Schedule of Prices, for rates associated with the Information Page. 2.10 AT&T will include CLEC specific information (i.e., business office, residence office, repair bureau, etc.) in the White Pages directory on an “index-type” information page, in alphabetical order along with other local service providers, at no charge. The space available to CLEC on such page will be minimum size of 4 column directories = 1 ½” by 3 1/8”, 3 column directories = 2” by 3”, 2 column directories = 1 1/5” by 2 1/5” or the equivalent size as other local service providers listed in the Local Service Alternatives section of the directory. In order to have such information published sixty (60) calendar days prior to directory close date, CLEC will provide AT&T the information to be published on the information page according to the instructions provided on AT&T CLEC Online website CLEC will be limited to a maximum of one representation of the “index type” information box in any single edition of a AT&T White Pages directory, under either this Subsection or Attachment 19: White Pages-Other to this Agreement). 2.11 AT&T will provide electronic directory listing verification to CLEC through the Web Listing Lookup on the AT&T CLEC Online website. Upon request, AT&T will provide daily electronic directory listing verification via AT&T’s White Page listing systems at no charge to CLEC. Each report will reflect CLEC subscriber directory listings successfully processed on the previous workday. Information for directory listing verification is located on the AT&T CLEC Online website. 2.12 In addition, at least sixty (60) calendar days prior to the business office close date for a particular directory, AT&T will provide CLEC, upon request, an electronic verification report, in directory appearance format, of all subscriber listings, containing the listing information that will appear in the directory. CLEC will make its request for this report at least eighty (80) days prior to the Business Office Close Date for a particular directory. AT&T will accept standing requests for this report on those White Page directories specified by CLEC. 2.13 In addition at least sixty (60) calendar days prior to the business office close date for a particular directory, AT&T will provide CLEC, upon request, a CLEC specific directory listing verification list. This verification list shall contain only CLEC’s end users and shall be in electronic delimited text format or equivalent format that may be electronically searched and sorted. CLEC will make its request for this verification list at least eighty (80) days prior to the Business Office Close Date for a particular directory. CLEC will review this electronic verification list and will submit any necessary additions, deletions or modifications to AT&T via the appropriate directory listing correction process no less than thirty (30) days prior to the AT&T Business Office Close date for that directory, provided that AT&T made the electronic verification list available to CLEC in a timely manner as specified above.

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-list Customers) located within the local directory area. The rules, regulations and AT&T OKLAHOMA’s practices are subject to change from time to time. When CLEC provides its subscriber listing information to AT&T OKLAHOMA’s listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMA’s White Pages directory and a listing in AT&T OKLAHOMA’s directory assistance database. 2.2 CLEC will furnish to AT&T OKLAHOMA subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA local directory area, along with such additional information as AT&T OKLAHOMA may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit all listing information via the only a mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit changes to listing information within three (3) Business Days of installation, disconnection or other the effective date of the change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close dateEnd User. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. CLEC must submit all listing information intended for publication by the directory close date. 2.3 AT&T OKLAHOMA will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMA’s White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMA’s end user customers. 2.4 AT&T OKLAHOMA will provide, via the AT&T SBC CLEC Online web sitewebsite, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. by its customers in accordance with the terms of Appendix Services/Prices to Attachment 1: Resale to the Agreement. 2.5 Publication schedules for the White Pages: CLEC can access via the AT&T CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirty

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA will use the practices and procedures and Subject to SBC MISSOURI’S practices, as well as the rules and regulations applicable to its the provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA directories, SBC MISSOURI will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-list Customers) end users located within the local directory areascope. The rules, regulations and SBC MISSOURI’S practices are subject to change from time to time. When CLEC provides its subscriber listing information to AT&T OKLAHOMA’s SBC MISSOURI’S listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMA’s SBC MISSOURI’S White Pages directory and a listing in AT&T OKLAHOMA’s SBC MISSOURI’S directory assistance database. 2.1.1 Where a CLEC End User requires foreign, enhanced or other listings in addition to the primary listing to appear in the White Pages directory, SBC MISSOURI will assess CLEC a monthly charge for such listings at SBC MISSOURI tariff rates. An additional monthly charge at SBC MISSOURI’S tariff rate applies when CLEC wishes to list an End User in’ Directory Assistance database but does not wish to have its End User listed in SBC MISSOURI’S White Pages directory. In addition, CLEC may elect to have its End User unlisted and the listing not published in SBC MISSOURI’S White Pages directory for a monthly charge at SBC MISSOURI’S tariff rate for those non-published, non-listed services. 2.1.1.1 Switched-based CLECs are billed at the retail tariff rates for a twelve (12) month period at the time the directory is published for additional, foreign, and enhanced listings, as well as Non-Published service CLECs will be notified via Accessible Letter should the billing process change. 2.2 CLEC will furnish to AT&T OKLAHOMA SBC MISSOURI subscriber listing information pertaining to all CLEC customers end users located within the AT&T OKLAHOMA local directory areascope, along with such additional information as AT&T OKLAHOMA SBC MISSOURI may require to prepare and print the alphabetical listings of said directory. 2.3 CLEC will provide accurate subscriber listing information of its subscribers to SBC MISSOURI via a mechanical or manual feed of the directory listing information to SBC MISSOURI’s Directory Listing database. AT&T OKLAHOMA SBC MISSOURI will accept listing information from CLEC according to the manual and mechanized listing methods, procedures procedures, and ordering instructions provided via the CLEC Online websiteweb site. CLEC agrees to submit all listing information via the only a mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding Both parties will use commercially reasonable efforts to ensure the foregoing, CLEC may continue accuracy of the submission and processing of the listing updates. CLEC’s subscriber listings are to manually submit be interfiled (interspersed) in the directory among SBC MISSOURI’s subscriber listing information for complex caption sets with two (2) or greater degrees of indentinformation. CLEC will submit listing information within three one (31) Business Days Day of installation, disconnection or other change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receiptEnd Users. CLEC must submit all listing information intended for publication by the directory close date. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. 2.3 AT&T OKLAHOMA 2.4 SBC MISSOURI will include provide electronic directory listing verification to CLEC through the Web Listing Lookup on the SBC CLEC Online website. Upon request, SBC MISSOURI will provide daily electronic directory listing verification via SBC MISSOURI’S White Page listing systems. Information for directory listing verification is located on the SBC CLEC Online website. 2.4.1 In addition, at least sixty (60) calendar days prior to the business office close date for a particular directory, SBC MISSOURI will provide CLEC, upon request, an electronic verification report, in directory appearance format, of all subscriber listings, containing the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMA’s White Pages directory database that will appear in the same manner as it includes listing information directory. CLEC will make its request the report at least eighty (80) days prior to the Business Office Close Date for AT&T OKLAHOMA’s end user customersa particular directory. SBC MISSOURI will accept standing requests for the report on those White Page directories specified by CLEC. 2.4 AT&T OKLAHOMA 2.4.2 A CLEC specific directory listing verification list, in a fielded data validation format, also is available upon request by the CLEC at least eighty (80) days prior to the Business Office Close Date for a particular directory CLEC will providereview this electronic verification list and will submit any necessary additions, deletions or modifications to SBC MISSOURI via the AT&T CLEC Online web site, the appropriate directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later correction process no less than thirty (30) days prior to the SBC MISSOURI Business Office Close date for that directory, provided that SBC MISSOURI made the electronic verification list available to CLEC in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings availablea timely manner as specified above. 2.5 Publication schedules for the White Pages: CLEC can access access, via the AT&T SBC CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA SBC MISSOURI will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirtythirty (30) calendar days prior such changes becoming effective. 2.5.1 SBC MISSOURI will deliver one copy per primary End User listing of SBC MISSOURI’S White Pages, as described in Section 2.5 above, at no charge. SBC MISSOURI has no obligation to warehouse White Pages directories for CLEC or provide White Pages directories to CLEC’s End Users subsequent to the annual distribution of newly published directories. CLEC may arrange for additional directory distribution services with SBC MISSOURI’S directory publishing affiliate, pursuant to terms and conditions agreed to by the publisher and CLEC. 2.6 At its option, CLEC may purchase one (1) information page (Customer Guide Pages) in the informational section of the SBC MISSOURI White Pages directory covering the geographic area(s) it is serving. This page will be in alphabetical order with other local service providers and will be no different in style, size, color and format than SBC MISSOURI information pages. Sixty (60) calendar days prior to the directory close date, CLEC will provide to SBC MISSOURI the information page(s) in camera ready format. SBC MISSOURI will have the right to approve, and, with CLEC’s agreement, SBC MISSOURI may, but is not required to, revise the format and content of such information page. See Appendix Pricing, Schedule of Prices, for rates associated with the Information Page. 2.8 SBC MISSOURI will include CLEC specific information (i.e., business office, residence office, repair bureau, etc.) in the White Pages directory on an “index-type” information page, in alphabetical order along with other local service providers, at no charge. The space available to CLEC on such page will be 1/8th page in size or the equivalent size as other local service providers listed on the same page. In order to have such information published, sixty (60) calendar days prior to directory close date CLEC will provide SBC MISSOURI the information to be published on the information page according to the instructions provided on SBC CLEC Online website (CLEC will be limited to a maximum one representation of in any single edition of a SBC MISSOURI White Pages under either this Subsection or Appendix White Pager (WP) – Resale to this Agreement).

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-list Customers) located within the local directory area. The rules, regulations and AT&T’s practices are subject to change from time to time. When CLEC provides its subscriber listing information to AT&T OKLAHOMAAT&T’s listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMAAT&T’s White Pages directory and a listing in AT&T OKLAHOMAAT&T’s directory assistance databasedatabase at no charge, other than applicable service order charges as set forth in the applicable Pricing Schedule. 2.2 CLEC will furnish to AT&T OKLAHOMA subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA local directory area, along with such additional information as AT&T OKLAHOMA may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit all listing information via the only a mechanized process within six (6) months of the effective date of this AttachmentAgreement, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit changes to listing information within three one (31) Business Days Day of installation, disconnection or other the effective date of the change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close dateEnd User. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. CLEC must submit all listing information intended for publication by the directory close date. 2.3 AT&T OKLAHOMA will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMAAT&T’s White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMAAT&T’s end user customers. 2.4 AT&T OKLAHOMA will provide, via the AT&T CLEC Online web sitewebsite, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- published listings, abbreviated listings, secondary, additional and foreign listings);. 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. 2.5 Publication schedules for CLEC may purchase unpublished, unlisted, foreign, enhanced or other listings in addition to the White Pagesprimary listing on a per listing basis and will pay AT&T amounts attributable to such Listings used by its customers in accordance with the terms of Appendix Services/Prices to Attachment 1: Resale to the Agreement. 2.6 CLEC can access via the AT&T CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirtythirty (30) calendar days prior such changes becoming effective. 2.7 CLEC’s subscriber listings are to be interfiled (interspersed) with AT&T’s and other LSPs’ subscriber listings in the White Pages directory with no discernible differentiation in the listings to indicate to the reader that the listings are served by another LSP. 2.8 AT&T will deliver one copy per primary End User listing, as provided by CLEC, of AT&T’s White Pages directory to CLEC’s End Users at no charge in the same manner and at the same time that they are delivered to AT&T subscribers during the annual delivery of newly published directories. 2.9 AT&T has no obligation to warehouse White Pages directories for CLEC or provide White Pages directories to CLEC’s End Users subsequent to the annual distribution of newly published directories. CLEC may arrange for additional directory distribution services with AT&T’s directory publishing affiliate, pursuant to terms and conditions agreed to by the publisher and CLEC.

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA SBC ARKANSAS will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA SBC ARKANSAS will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-list Customers) located within the local directory area. The rules, regulations and SBC ARKANSAS’ practices are subject to change from time to time. When CLEC provides its subscriber listing information to AT&T OKLAHOMA’s SBC ARKANSAS’ listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMA’s SBC ARKANSAS’ White Pages directory and a listing in AT&T OKLAHOMA’s SBC ARKANSAS’ directory assistance database. 2.2 CLEC will furnish to AT&T OKLAHOMA SBC ARKANSAS subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA SBC ARKANSAS local directory area, along with such additional information as AT&T OKLAHOMA SBC ARKANSAS may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA SBC ARKANSAS will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit all listing information via the only a mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit changes to listing information within three one (31) Business Days Day of installation, disconnection or other the effective date of the change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close dateEnd User. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. CLEC must submit all listing information intended for publication by the directory close date. 2.3 AT&T OKLAHOMA SBC ARKANSAS will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMA’s SBC ARKANSAS’ White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMA’s SBC ARKANSAS’ end user customers. 2.4 AT&T OKLAHOMA SBC ARKANSAS will provide, via the AT&T SBC CLEC Online web site, the directory listing criteria, methods, procedures procedures, and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. : This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non- listed and non-listed and non- published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available; 2.5 CLEC may purchase unpublished, unlisted, foreign, enhanced or other listings in addition to the primary listing on a per listing basis and will pay SBC ARKANSAS amounts attributable to such listings used by its customers in accordance with the terms of Appendix Services/Prices to Attachment 1: Resale to the Agreement. 2.5 Publication schedules for the White Pages: 2.6 CLEC can access via the AT&T SBC CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA SBC ARKANSAS will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirtythirty (30) calendar days prior such changes becoming effective. 2.7 CLEC’s subscriber listings are to be interfiled (interspersed) with SBC ARKANSAS’ and other LSPs’ subscriber listings in the White Pages directory with no discernible differentiation in the listings to indicate to the reader that the listings are served by another LSP. 2.8 SBC ARKANSAS will deliver White Pages directory to CLEC’s End Users at no charge in the same manner and at the same time that they are delivered to SBC ARKANSAS subscribers during the annual delivery of newly published directories. 2.9 SBC ARKANSAS has no obligation to warehouse White Pages directories for CLEC or provide White Pages directories to CLEC’s End Users subsequent to the annual distribution of newly published directories. CLEC may arrange for additional directory distribution services with SBC ARKANSAS directory publishing affiliate, pursuant to terms and conditions agreed to by the publisher and CLEC. 2.10 At its option, CLEC may purchase one (1) information pages (Customer Guide Pages) in the informational section of the SBC ARKANSAS White Pages directory covering the geographic area(s) it is serving. This page will be in alphabetical order with other local service providers and will be no different in style, size, color and format than SBC ARKANSAS information pages. CLEC will provide to SBC ARKANSAS, sixty (60) days prior to the directory close date, the information page(s) in camera ready format. SBC ARKANSAS will have the right to approve, and, with CLEC’s agreement, SBC ARKANSAS may, but is not required to, revise the format and content of such information page(s). See Appendix Pricing, Schedule of Prices, for rates associated with the Information Page. 2.11 SBC ARKANSAS will include CLEC specific information (i.e., business office, residence office, repair bureau, etc.) in the White Pages directory on an “index-type” information page, in alphabetical order along with other local service providers, at no charge. The space available to CLEC on such page will be 1/8th page in size or the equivalent size as other local service providers listed on the same page. In order to have such information published sixty (60) calendar days prior to directory close date, CLEC will provide SBC ARKANSAS the information, including its logo, to be published on the information page according to the instructions provided on SBC CLEC Online website (CLEC will be limited to a maximum of one representation in any single edition of a SBC ARKANSAS White Pages directory, under either this Subsection or Attachment 19: White Pages-Other to this Agreement). 2.12 SBC ARKANSAS will provide electronic directory listing verification to CLEC through the Web Listing Lookup on the SBC CLEC Online website. Upon request, SBC ARKANSAS will provide daily electronic directory listing verification via SBC ARKANSAS White Page listing systems. Information for directory listing verification is located on the SBC CLEC Online website. 2.13 In addition, at least sixty (60) calendar days prior to the business office close date for a particular directory, SBC ARKANSAS will provide CLEC, upon request, an electronic verification report, in directory appearance format of all subscriber listings, containing the listing information that will appear in the directory. CLEC will make its request for this report at least eighty (80) days prior to the Business Office Close Date for a particular directory. SBC ARKANSAS will accept standing requests this report on those White Page directories specified by CLEC. 2.14 A CLEC specific directory listing verification list, in a fielded data validation format also is available upon request by the CLEC at least eighty (80) days prior to the Business Office Close Date for a particular directory. This verification list shall contain only CLEC’s End Users and shall be in electronic delimited text format or equivalent format that may be electronically searched and sorted. CLEC will review this electronic verification list and will submit any necessary additions, deletions or modifications to SBC ARKANSAS via the appropriate directory listing correction process no less than thirty (30) days prior to the SBC ARKANSAS Business Office Close date for that directory, provided that SBC ARKANSAS made the electronic verification list available to CLEC in a timely manner as specified above.

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA SBC KANSAS will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA SBC KANSAS will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-non- list Customers) located within the local directory area. When CLEC provides its subscriber listing information to AT&T OKLAHOMA’s SBC KANSAS’ listings database, CLEC will receive for its End Userend user, one primary listing in AT&T OKLAHOMA’s SBC KANSAS’ White Pages directory and a listing in AT&T OKLAHOMA’s SBC KANSAS’ directory assistance database. 2.2 CLEC will furnish to AT&T OKLAHOMA SBC KANSAS subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA SBC KANSAS local directory area, along with such additional information as AT&T OKLAHOMA SBC KANSAS may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA SBC KANSAS will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit listing information via the mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit listing information within three (3) Business Days of installation, disconnection or other change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA SBC KANSAS shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close date. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. 2.3 AT&T OKLAHOMA SBC KANSAS will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMA’s SBC KANSAS’ White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMA’s SBC KANSAS’ end user customers. 2.4 AT&T OKLAHOMA SBC KANSAS will provide, via the AT&T SBC CLEC Online web site, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- non-published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. . 2.5 Publication schedules for the White Pages: CLEC can access via the AT&T CLEC Online websiteIntentionally Left Blank APPENDIX WHITE PAGES-RESALE/SOUTHWESTERN BELL TELEPHONE, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirtyL.P.

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-list Customers) located within the local directory area. When CLEC provides its subscriber listing information to AT&T OKLAHOMA’s listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMA’s White Pages directory and a listing in AT&T OKLAHOMA’s directory assistance database. 2.2 CLEC will furnish to AT&T OKLAHOMA subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA local directory area, along with such additional information as AT&T OKLAHOMA may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit listing information via the mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit listing information within three (3) Business Days of installation, disconnection or other change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close date. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. 2.3 AT&T OKLAHOMA will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMA’s White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMA’s end user customers. 2.4 AT&T OKLAHOMA will provide, via the AT&T CLEC Online web site, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. 2.5 Publication schedules for the White Pages: CLEC can access via the AT&T CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirty

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA SBC MISSOURI will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA SBC MISSOURI will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-non- published or non-list Customers) located within the local directory area. The rules, regulations and SBC MISSOURI’s practices are subject to change from time to time. When CLEC provides its subscriber listing information to AT&T OKLAHOMASBC MISSOURI’s listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMASBC MISSOURI’s White Pages directory and a listing in AT&T OKLAHOMASBC MISSOURI’s directory assistance database. 2.2 CLEC will furnish to AT&T OKLAHOMA SBC MISSOURI subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA SBC MISSOURI local directory area, along with such additional information as AT&T OKLAHOMA SBC MISSOURI may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA SBC MISSOURI will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit all listing information via the only a mechanized process within six (6) months of the effective date of this Attachment, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit changes to listing information within three one (31) Business Days Day of installation, disconnection or other the effective date of the change in service (including change of non-non- listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close dateEnd User. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. CLEC must submit all listing information intended for publication by the directory close date. 2.3 AT&T OKLAHOMA SBC MISSOURI will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMASBC MISSOURI’s White Pages directory database data base in the same manner as it includes listing information for AT&T OKLAHOMASBC MISSOURI’s end user customers. 2.4 AT&T OKLAHOMA SBC MISSOURI will provide, via the AT&T SBC CLEC Online web site, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- non-published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. 2.5 Publication schedules for CLEC may purchase unpublished, unlisted, foreign, enhanced or other listings in addition to the White Pagesprimary listing on a per listing basis and will pay SBC MISSOURI amounts attributable to such listings used by its customers in accordance with the terms of Appendix Services/Prices to Attachment 1: Resale to the Agreement. 2.6 CLEC can access via the AT&T SBC CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA SBC MISSOURI will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirty (30) calendar days prior such changes becoming effective. 2.7 CLEC’s subscriber listings are to be interfiled (interspersed) with SBC MISSOURI’s and other LSPs’ subscriber listings in the White Pages directory with no discernible differentiation in the listings to indicate to the reader that the listings are served by another LSP. 2.8 SBC MISSOURI will deliver White Pages directory to CLEC’s End Users at no charge in the same manner and at the same time that they are delivered to SBC MISSOURI’s subscribers during the annual delivery of newly published directories. 2.9 SBC MISSOURI has no obligation to warehouse White Pages directories for CLEC or provide White Pages directories to CLEC’s End Users subsequent to the annual distribution of newly published directories. CLEC may arrange for additional directory distribution services with SBC MISSOURI’s directory publishing affiliate, pursuant to terms and conditions agreed to by the publisher and CLEC. 2.10 At its option, CLEC may purchase one (1) information pages (Customer Guide Pages) in the informational section of the SBC MISSOURI White Pages directory covering the geographic area(s) it is serving. This pages will be in alphabetical order with other local service providers and will be no different in style, size, color and format than SBC MISSOURI information pages. CLEC will provide to SBC MISSOURI, sixty (60) days prior to the directory close date, the information page(s) in camera ready format. SBC MISSOURI will have the right to approve, and, with CLEC’s agreement, SBC MISSOURI may, but is not required to, revise the format and content of such information page(s). See Appendix Pricing, Schedule of Prices, for rates associated with the Information Page. 2.11 SBC MISSOURI will include CLEC specific information (i.e., business office, residence office, repair bureau, etc.) in the White Pages directory on an “index-type” information page, in alphabetical order along with other local service providers, at no charge. The space available to CLEC on such page will be 1/8th page in size or the equivalent size as other local service providers listed on the same page. In order to have such information published sixty (60) calendar days prior to directory close date, CLEC will provide SBC MISSOURI the information to be published on the information page according to the instructions provided on SBC CLEC Online website (CLEC will be limited to a maximum of one representation in any single edition of a SBC MISSOURI White Pages directory, under either this Subsection or Attachment 19: White Pages- Other to this Agreement). 2.12 SBC MISSOURI will provide electronic directory listing verification to CLEC through the Web Listing Lookup on the SBC CLEC Online website. Upon request, SBC MISSOURI will provide daily electronic directory listing verification via SBC MISSOURI’s White Page listing systems. Information for directory listing verification is located on the SBC CLEC Online website. 2.13 In addition, at least sixty (60) calendar days prior to the business office close date for a particular directory, SBC MISSOURI will provide CLEC, upon request, an electronic verification report, in directory appearance format, of all subscriber listings, containing the listing information that will appear in the directory. CLEC will make its request for this report at least eighty (80) days prior to the Business Office Close Date for a particular directory. SBC MISSOURI will accept standing requests for this report on those White Page directories specified by CLEC. 2.14 A CLEC specific directory listing verification list, in a fielded data validation format, also is available upon request by the CLEC at least eighty (80) days prior to the Business Office Close Date for a particular directory CLEC will review this electronic verification list and will submit any necessary additions, deletions or modifications to SBC MISSOURI via the appropriate directory listing correction process no less than thirty

SERVICE PROVIDED. 2.1 AT&T OKLAHOMA will use the practices and procedures and the rules and regulations applicable to its provision of White Pages directories on a nondiscriminatory basis. AT&T OKLAHOMA will include in appropriate White Pages directories the primary alphabetical listings of all CLEC customers (other than non-published or non-list Customers) located within the local directory area. The rules, regulations and AT&T’s practices are subject to change from time to time. When CLEC provides its subscriber listing information to AT&T OKLAHOMAAT&T’s listings database, CLEC will receive for its End User, one primary listing in AT&T OKLAHOMAAT&T’s White Pages directory and a listing in AT&T OKLAHOMAAT&T’s directory assistance databasedatabase at no charge, other than applicable service order charges as set forth in the applicable Pricing Schedule. 2.2 CLEC will furnish to AT&T OKLAHOMA subscriber listing information pertaining to CLEC customers located within the AT&T OKLAHOMA local directory area, along with such additional information as AT&T OKLAHOMA may require to prepare and print the alphabetical listings of said directory. AT&T OKLAHOMA will accept listing information from CLEC according to the manual and mechanized listing methods, procedures and ordering instructions provided via the CLEC Online website. CLEC agrees to submit all listing information via the only a mechanized process within six (6) months of the effective date of this AttachmentAgreement, or upon CLEC reaching a volume of two hundred (200) listing updates per day, whichever comes first. Notwithstanding the foregoing, CLEC may continue to manually submit directory listing information for complex caption sets with two (2) or greater degrees of indent. CLEC will submit changes to listing information within three one (31) Business Days Day of installation, disconnection or other the effective date of the change in service (including change of non-listed or non-published status) affecting the Directory Assistance database or the directory listing of a CLEC retail end users. AT&T OKLAHOMA shall process CLEC orders for updates to subscriber listing information within three (3) Business Days of receipt. CLEC must submit all listing information intended for publication by the directory close dateEnd User. Both parties will use commercially reasonable efforts to ensure the accuracy of the submission and processing of the listing updates. CLEC must submit all listing information intended for publication by the directory close date. 2.3 AT&T OKLAHOMA will include the listing information for CLEC’s customers for Resale services in AT&T OKLAHOMAAT&T’s White Pages directory database in the same manner as it includes listing information for AT&T OKLAHOMAAT&T’s end user customers. 2.4 AT&T OKLAHOMA will provide, via the AT&T CLEC Online web sitewebsite, the directory listing criteria, methods, procedures and ordering information to CLEC for White Pages listings and will provide changes to such criteria not later than thirty (30) days in advance of such changes becoming effective. This information will include, but not be limited to: 2.4.1 Business rules for standard White Pages listings (e.g., space restrictions, non-listed and non- published listings, abbreviated listings, secondary, additional and foreign listings); 2.4.2 Business rules for residential Enhanced White Pages (e.g., bold, indent, italics) listings available. customers in accordance with the terms of Appendix Services/Prices to Attachment 1: Resale to the Agreement. 2.5 Publication schedules for the White Pages: 2.6 CLEC can access via the AT&T CLEC Online website, the directory close dates for areas where CLEC is providing local service. AT&T OKLAHOMA will provide directory schedule updates, including the directory schedule for a new calendar year, not later than thirtythirty (30) calendar days prior such changes becoming effective. 2.7 CLEC’s subscriber listings are to be interfiled (interspersed) with AT&T’s and other LSPs’ subscriber listings in the White Pages directory with no discernible differentiation in the listings to indicate to the reader that the listings are served by another LSP. 2.8 AT&T will deliver one copy per primary End User listing, as provided by CLEC, of AT&T’s White Pages directory to CLEC’s End Users at no charge in the same manner and at the same time that they are delivered to AT&T subscribers during the annual delivery of newly published directories. 2.9 AT&T has no obligation to warehouse White Pages directories for CLEC or provide White Pages directories to CLEC’s End Users subsequent to the annual distribution of newly published directories. CLEC may arrange for additional directory distribution services with AT&T’s directory publishing affiliate, pursuant to terms and conditions agreed to by the publisher and CLEC.