Common use of Service Provider Account Manager Clause in Contracts

Service Provider Account Manager. At a minimum, twenty-five percent (25%) of the Service Provider Account Manager's annual incentive and variable compensation (and not less than a material portion of the Service Provider Account Manager's total annual compensation) shall be based upon (i) the level of customer satisfaction reflected in the periodic customer satisfaction surveys, (ii) the extent to which Service Provider has met or exceeded the Service Levels and Service Provider's other responsibilities and obligations under this Agreement, and (iii) DIR's determination as to whether Service Provider has met the technical and operational objectives set by DIR.

Service Provider Account Manager. At a minimum, twenty-five twenty percent (2520%) of the Service Provider Account Manager's applicable annual incentive and variable compensation (and not less than which Service Provider represents is a material portion of the Service Provider Account Manager's total annual compensation) shall be based upon (i) the level of customer satisfaction reflected in the periodic customer satisfaction surveys, (ii) the extent to which Service Provider has met or exceeded the Service Levels and Service Provider's other responsibilities and obligations under this Agreement, and (iii) DIR's determination as to whether Service Provider has met the technical and operational objectives set by DIR.