Service Requests. Customer may make formal requests for the delivery of additional services or amendments to existing services (“Service Request”). In this case, a formal written request is required (email from official company email address or letter on customer branded paper) detailing the Service Request in full, and this must contain at least one signature from an authorised Customer representative.
Appears in 8 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement
Service Requests. Customer may make formal requests for the delivery of additional services or amendments to existing services (“Service Request”). In this case;͞^ĞƌǀŝĐ.ĞIn thZisĞcaƋseƵ, a formal written aĞfoƐrmƚal͟wͿritten request is required (email from official company email address or letter on customer branded paper) detailing the Service Request in full, and this must contain at least one signature from an authorised Customer representative.
Appears in 1 contract
Sources: Service Level Agreement