Common use of SERVICE REQUIRMENTS Clause in Contracts

SERVICE REQUIRMENTS. ‌ 4.1 The Contracting QP shall place one (1) Order for each AG-EVC. For example, if the Contracting QP wishes to take up two (2) AG-EVCs, the Contracting QP shall submit two (2) separate Orders. 4.2 When placing an Order for an AG-EVC, the Contracting QP shall be required to: (a) Specify one (1) Service Port ID of the QP-EVPL Service Port and the NetLink Trust CO within Nucleus Connect’s Aggregation Network. The QP-EVPL Service Port must be located at the same NetLink Trust CO as such AG-EVC. (b) Specify the following Network protocol options: (i) Layer 2 VLAN (IEEE 802.1q and IEEE Q-in-Q); (ii) Either IPv4 or IPv6; (iii) Either static routing or dynamic routing, provided that the availability of sub-paragraphs (ii) and (iii) above are subject to the Contracting QP having taken up and completed the L3 Virtual Routing Domain Setup Service, which is an Ancillary Mandated Service provided by Nucleus Connect. (c) Subscribe to only one (1) Class of Service for such AG-EVC and indicate the Symmetrical CIR it wishes to purchase in blocks of 250Mbps, provided that: (i) the minimum Symmetrical CIR for such Class of Service shall be 250Mbps; and (ii) the maximum Symmetrical CIR for such Class of Service shall be 10Gbps. The Contracting QP may subsequently from time to time, increase or decrease the Symmetrical CIR of the Class of Service subscribed for such AG-EVC, in blocks of 250Mbps, provided that sub-paragraphs (i) and (ii) above are complied with. Such increase or decrease of Symmetrical CIR shall constitute a Modification for which the Contracting QP shall be required to submit an Order pursuant to and in accordance with the General Service Terms and Conditions. The table below sets out the performance parameters of each Class of Service. For the avoidance of doubt, only one (1) Class of Service is supported per AG-EVC. Class Of Service Jitter Latency Packet Loss (d) Specify whether it requires to have multiple services (C-VLAN) within the same AG-EVC. If so, the Contracting QP shall also specify the bandwidth allocation for each C-VLAN, which shall be in blocks of 1Mbps. 4.3 If the Contracting QP injects traffic into any AG-EVC which exceeds the Symmetrical CIR purchased for such AG-EVC pursuant to paragraph 4.2(c), the excess traffic will not be delivered. 4.4 The Contracting QP must adhere to Nucleus Connect’s QoS tagging scheme when sending or receiving data traffic through any AG-EVC from the relevant Service Port(s). Such QoS tagging scheme requires the use of priority bit value 5 for Class A, priority bit value 4 for Class B, priority bit value 2 for Class C and priority bit value 1 for Class D.

SERVICE REQUIRMENTS. ‌ 4.1 The Contracting QP shall place one (1) Order for each AG-EVC. For example, if the Contracting QP wishes to take up two (2) AG-EVCs, the Contracting QP shall submit two (2) separate Orders. 4.2 When placing an Order for an AG-EVC, the Contracting QP shall be required to: (a) Specify one (1) Service Port ID of the QP-EVPL Service Port and the NetLink Trust OpenNet CO within Nucleus Connect’s Aggregation Network. The QP-EVPL Service Port must be located at the same NetLink Trust OpenNet CO as such AG-EVC. (b) Specify the following Network protocol options: (i) Layer 2 VLAN (IEEE 802.1q and IEEE Q-in-Q); (ii) Either IPv4 or IPv6; (iii) Either static routing or dynamic routing, provided that the availability of sub-paragraphs (ii) and (iii) above are subject to the Contracting QP having taken up and completed the L3 Virtual Routing Domain Setup Service, which is an Ancillary Mandated Service provided by Nucleus Connect. (c) Subscribe to only one (1) Class of Service for such AG-EVC and indicate the Symmetrical CIR it wishes to purchase in blocks of 250Mbps, provided that: (i) the minimum Symmetrical CIR for such Class of Service shall be 250Mbps; and (ii) the maximum Symmetrical CIR for such Class of Service shall be 10Gbps. The Contracting QP may subsequently from time to time, increase or decrease the Symmetrical CIR of the Class of Service subscribed for such AG-EVC, in blocks of 250Mbps, provided that sub-paragraphs (i) and (ii) above are complied with. Such increase or decrease of Symmetrical CIR shall constitute a Modification for which the Contracting QP shall be required to submit an Order pursuant to and in accordance with the General Service Terms and Conditions. The table below sets out the performance parameters of each Class of Service. For the avoidance of doubt, only one (1) Class of Service is supported per AG-EVC. Class Of Service Jitter Latency Packet Loss (d) Specify whether it requires to have multiple services (C-VLAN) within the same AG-EVC. If so, the Contracting QP shall also specify the bandwidth allocation for each C-VLAN, which shall be in blocks of 1Mbps. 4.3 If the Contracting QP injects traffic into any AG-EVC which exceeds the Symmetrical CIR purchased for such AG-EVC pursuant to paragraph 4.2(c), the excess traffic will not be delivered. 4.4 The Contracting QP must adhere to Nucleus Connect’s QoS tagging scheme when sending or receiving data traffic through any AG-EVC from the relevant Service Port(s). Such QoS tagging scheme requires the use of priority bit value 5 for Class A, priority bit value 4 for Class B, B and priority bit value 2 for Class C and priority bit value 1 for Class D.C.

SERVICE REQUIRMENTS. ‌ 4.1 The Contracting QP shall place one (1) Order for each AG-EVC. For example, if the Contracting QP wishes to take up two (2) AG-EVCs, the Contracting QP shall submit two (2) separate Orders. 4.2 When placing an Order for an AG-EVC, the Contracting QP shall be required to: (a) Specify one (1) Service Port ID of the QP-EVPL Service Port and the NetLink Trust CO within Nucleus Connect’s Aggregation Network. The QP-EVPL Service Port must be located at the same NetLink Trust CO as such AG-EVC. (b) Specify the following Network protocol options: (i) Layer 2 VLAN (IEEE 802.1q and IEEE Q-in-Q); (ii) Either IPv4 or IPv6; (iii) Either static routing or dynamic routing, provided that the availability of sub-paragraphs (ii) and (iii) above are subject to the Contracting QP having taken up and completed the L3 Virtual Routing Domain Setup Service, which is an Ancillary Mandated Service provided by Nucleus Connect. (c) Subscribe to only one (1) Class of Service for such AG-EVC and indicate the Symmetrical CIR it wishes to purchase in blocks of 250Mbps, provided that: (i) the minimum Symmetrical CIR for such Class of Service shall be 250Mbps; and (ii) the maximum Symmetrical CIR for such Class of Service shall be 10Gbps. The Contracting QP may subsequently from time to time, increase or decrease the Symmetrical CIR of the Class of Service subscribed for such AG-EVC, in blocks of 250Mbps, provided that sub-paragraphs (i) and (ii) above are complied with. Such increase or decrease of Symmetrical CIR shall constitute a Modification for which the Contracting QP shall be required to submit an Order pursuant to and in accordance with the General Service Terms and Conditions. The table below sets out the performance parameters of each Class of Service. For the avoidance of doubt, only one (1) Class of Service is supported per AG-EVC. Class Of Service Jitter Latency Packet Loss (d) Specify whether it requires to have multiple services (C-VLAN) within the same AG-EVC. If so, the Contracting QP shall also specify the bandwidth allocation for each C-VLAN, which shall be in blocks of 1Mbps. 4.3 If the Contracting QP injects traffic into any AG-EVC which exceeds the Symmetrical CIR purchased for such AG-EVC pursuant to paragraph 4.2(c), the excess traffic will not be delivered. 4.4 The Contracting QP must adhere to Nucleus Connect’s QoS tagging scheme when sending or receiving data traffic through any AG-EVC from the relevant Service Port(s). Such QoS tagging scheme requires the use of priority bit value 5 for Class A, priority bit value 4 for Class B, priority bit value 2 for Class C and priority bit value 1 for Class D.