Common use of Service Strategies and Objectives Clause in Contracts

Service Strategies and Objectives. Managed Security Services (MSS) is a procurement and service delivery mechanism to be offered by Texas DIR for customers to engage a prequalified service provider to obtain governed security services. Customers request specific solution proposals that assume the responsibilities defined in this Statement of Work that will be applied to a specific scope of work. The service level requirements are described and documented in Exhibit 3 and its attachments; pricing is described and documented in Exhibit 4 and its attachments.

Appears in 1 contract

Sources: Managed Security Services Agreement

Service Strategies and Objectives. Managed Security Services (MSS) is a procurement and service delivery mechanism to be offered by Texas DIR for customers to engage a prequalified service provider providers to obtain governed security services. Customers may request specific solution proposals that assume the responsibilities defined in this Statement of Work that will be applied to a specific scope of work. The service level requirements are described and documented in Exhibit 3 and its attachments; pricing is described and documented in Exhibit 4 and its attachments.

Appears in 1 contract

Sources: Master Services Agreement