Common use of SERVICE VARIATIONS Clause in Contracts

SERVICE VARIATIONS. 12.1 If Customer wishes to make a change, modification, or adjustment to any element of any Service, the following procedure will apply: 12.1.1 Customer will forward a change request to LIT, setting out the details of the change request; 12.1.2 LIT will investigate the feasibility, cost implications and impact of the change request on the Services and provide such study to the Customer (“Impact Study”). 12.2 If the Customer makes a decision to proceed with the change request after considering the Impact Study, the Customer shall give LIT a written instruction to proceed with that change on the basis set out in the Impact Study. That instruction shall be binding on the Parties and the MSA shall be deemed to be amended accordingly. 12.3 If the Parties cannot agree upon the necessary amendments, the change request will not be implemented.

SERVICE VARIATIONS. 12.1 13.1 If Customer wishes to make a change, modification, or adjustment to any element of any Service, the following procedure will apply: 12.1.1 13.1.1 Customer will forward a change request to LIT, setting out the details of the change request; 12.1.2 13.1.2 LIT will investigate the feasibility, cost implications and impact of the change request on the Services and provide such study to the Customer (“Impact Study”). 12.2 13.2 If the Customer makes a decision to proceed with the change request after considering the Impact Study, the Customer shall give LIT a written instruction to proceed with that change on the basis set out in the Impact Study. That instruction shall be binding on the Parties and the MSA shall be deemed to be amended accordingly. 12.3 13.3 If the Parties cannot agree upon the necessary amendments, the change request will not be implemented.