Services and Hardware. Dstny offers Services and sale of Hardware as detailed in one or more specific Agreements. The Agreement between Dstny and the Customer describes in detail the scope and selection of Services, including agreements on service level and operational reliability (Service Level Agreement (“SLA”), Appendix 4 to the Agreement) and/or Hardware.
Appears in 2 contracts
Sources: General Terms and Conditions of Sale, General Terms and Conditions of Sale