Services Excluded from Support Sample Clauses

Services Excluded from Support. SPARKnit does not have to provide the following Support Services in relation to Incident reported by Customer: 1. Misuse of the Software (which includes any use of the Software that is not in accordance with the relevant Software License); 2. Defects in any hardware, equipment, operating systems, networks, or third-party software; 3. Defects in any Software other than the Software to which this agreement relates; 4. The Software has not been modified, changed, or altered by anyone other than SPARKnit; 5. Software that has not been installed, operated, or maintained in accordance with the Documentation; 6. If Customer requests, and SPARKnit agrees, to correct any defect or issues not covered by this Agreement, Customer will pay SPARKnit for all such work performed at SPARKnit’s then-current standard time and materials charges. Such amount shall be due and payable within thirty (30) days of the applicable SPARKnit invoice date. Notwithstanding anything in this Agreement to the contrary, if SPARKnit determines that Customer requires ongoing help with a particular problem that is not caused by an Error, or that the resolution to such a problem involves customization of the Software, SPARKnit may, at its sole discretion, refer Customer to SPARKnit’s professional services group for assistance, for which SPARKnit requires an additional fee. 7. Customer acknowledges that if a non-supported Incident is submitted, they may be referred to their Partner of record or another authorized SPARKnit Partner. If Customer decides to engage their Partner or another authorized SPARKnit Partner, any costs associated with the resolution of non-supported Incidents will be Customer’s responsibility. 8. If the Defect(s) consider out of scope of this Support, the Customer has the option to purchase Support from SPARKnit or may need to seek assistance from a third-party. 9. Any Version which has reached End of Life. SPARKnit will provide Support to the current Software Release only. SPARKnit Updates, Patches and bug fixes are only effective on the latest release of the Software. For clarity, the latest release of the Software is a release of the Software that has been updated with all the most current Updates and Patches released or made available for such release of the Software. If Customer has not incorporated all available Updates, Patches and bug fixes to the Software, any subsequently released Patches, Updates or bug fixes may not be effective or usable on such Software. 10. Tro...
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Related to Services Excluded from Support

  • Excluded Services All Coverage Types

  • Included Services If any services, functions, or responsibilities not specifically described in this Agreement are an inherent, necessary, or customary part of the Services or are required for proper performance or provision of the Services in accordance with this Agreement, such services, functions, or responsibilities are deemed to be included within the scope of the Services to be delivered for the Charges, as if such services, functions, or responsibilities were specifically described in this Agreement.

  • TERMINATION OF EFT SERVICES You may terminate this Agreement or any EFT service under this Agreement at any time by notifying us in writing and stopping your use of your card and any access code. You must return all cards to the Credit Union. You also agree to notify any participating merchants that authority to make ▇▇▇▇ payment transfers has been revoked. We may also terminate this Agreement at any time by notifying you orally or in writing. If we terminate this Agreement, we may notify any participating merchants making preauthorized debits or credits to any of your accounts that this Agreement has been terminated and that we will not accept any further preauthorized transaction instructions. We may also program our computer not to accept your card or access code for any EFT service. Whether you or the Credit Union terminates this Agreement, the termination shall not affect your obligations under this Agreement for any electronic transactions made prior to termination.

  • Services to Other Clients; Certain Affiliated Activities (a) The relationship between the Asset Manager and the Series is as described in this Agreement and nothing in this Agreement, none of the services to be provided pursuant to this Agreement, nor any other matter, shall oblige the Asset Manager to accept responsibilities that are more extensive than those set forth in this Agreement. (b) The Asset Manager’s services to the Series are not exclusive. The Asset Manager may engage in other activities on behalf of itself, any other Managing Party and other clients (which, for the avoidance of doubt, may include other series of the Company). The Series acknowledges and agrees that the Asset Manager may, without prior notice to the Series, give advice to such other clients. The Asset Manager shall not be liable to account to the Series for any profits, commission or remuneration made or received in respect of transactions effected pursuant to the Asset Manager’s advice to another client and nor will the Asset Manager’s fees be abated as a result.

  • Services Included in Annual Fee Per Fund Daily Performance Reporting § Advisor Information Source Web Portal § USBFS Legal Administration (e.g., registration statement update)