Services Statement. Elavon shall make reasonable efforts to defend and re-present all incoming Visa and MasterCard chargebacks (“Chargeback Services Program” or “Program”) on behalf of Client in accordance with the Services Overview set forth below. Elavon will follow and comply with all applicable Visa and MasterCard operating guidelines, regulations and standards. If Elavon is unable to successfully defend and re-present a chargeback on behalf of Client, Elavon will provide Client with the originating Card Association chargeback advice and corresponding financial debit in a mutually agreeable manner no later than 15 days after original receipt of the chargeback advice and debit through the respective Card Association.
Appears in 3 contracts
Sources: Payment Processing Support Services Agreement (Virgin America Inc.), Payment Processing Support Services Agreement (Virgin America Inc.), Payment Processing Support Services Agreement (Virgin America Inc.)