Services Tracking Reporting. (i) Each TCS Project Manager shall be responsible for the day-to-day delivery of the Services under the applicable SOW, including work requests, support, TCS staffing, budgets, work plans, and raising and managing issues and risks. (ii) Each TCS Project Manager or his or her delegates shall perform tracking and reporting tasks under the applicable SOW as specified by ▇▇▇▇▇▇▇ including: (A) Tracking and reporting to ▇▇▇▇▇▇▇ on a monthly basis or such other frequency as agreed to in a particular SOW actual and forecasted utilization (in terms of both man-hours and charges) of all resources and reporting such information to ▇▇▇▇▇▇▇; (B) Tracking and reporting to ▇▇▇▇▇▇▇ on a monthly basis or such other frequency as agreed to in a particular SOW the status of all Projects, including hours expended against plan and percent completed against plan; (C) Resolving deviations from Milestones or schedules with the ▇▇▇▇▇▇▇ Project Manager; (D) Preparing and maintaining issues logs; (E) Conducting regularly scheduled Services status meetings with TCS Resources at the Global Delivery Centers and Other Service Locations, as applicable; (F) Communicating with TCS Resources located at the Global Delivery Centers or Other Service Locations daily or as needed via the phone, email, Internet and meetings; and (G) Reviewing Services progress and performance with the ▇▇▇▇▇▇▇ Project Manager on a regularly scheduled basis.
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Sources: Amended and Restated Master Services Agreement (Nielsen CO B.V.), Amended and Restated Master Services Agreement (Nielsen CO B.V.), Amended and Restated Master Services Agreement (Nielsen Holdings N.V.)
Services Tracking Reporting. (i) Each TCS Project Manager shall be responsible for the day-to-day delivery of the Services under the applicable SOW, including work requests, support, TCS staffing, budgets, work plans, and raising and managing issues and risks.
(ii) Each TCS Project Manager or his or her delegates shall perform tracking and reporting tasks under the applicable SOW as specified by ▇▇▇▇▇▇▇ Nielsen including:
(A) Tracking and reporting to ▇▇▇▇▇▇▇ Nielsen on a monthly basis or such other frequency as agreed to in a particular SOW actual and forecasted utilization (in terms of both manperson-hours and charges, as applicable) of all resources and reporting such information to ▇▇▇▇▇▇▇Nielsen;
(B) Tracking and reporting to ▇▇▇▇▇▇▇ Nielsen on a monthly basis or such other frequency as agreed to in a particular SOW the status of all Projects, including hours expended against plan and percent completed against plan;
(C) Resolving deviations from Milestones or schedules with the ▇▇▇▇▇▇▇ Nielsen Project Manager;
(D) Preparing and maintaining issues logs;
(E) Conducting regularly scheduled Services status meetings with TCS Resources at the Global Delivery Centers and Other Service Locations, as applicable;
(F) Communicating with TCS Resources located at the Global Delivery Centers or Other Service Locations daily or as needed via the phone, email, Internet and meetings; and
(G) Reviewing Services progress and performance with the ▇▇▇▇▇▇▇ Nielsen Project Manager on a regularly scheduled basis.
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