Common use of Severity 2 Clause in Contracts

Severity 2. If the Defect is a Severity 2 issue, Iternal will use commercially reasonable efforts to reproduce the problem no later than the opening of the next business day after receipt from Customer of a description of the Defect as provided in Section 2.2.1 above. Iternal will use commercially reasonable efforts to resolve Severity 2 problems, but no later than the next Update after reproduction of the Defect.